Program Operations & Growth Associate

This is a remote position.

About the Role

SPARK+ Academia is the training and upskilling vertical of SPARK+ Technologies. It runs skilling and upskilling programs for students and freshers using SOLO Network as the platform layer for learner engagement, skills visibility, credentials, and outcome tracking.

We are looking for a Program Operations & Growth Associate to support the execution, growth, and stakeholder coordination of SPARK+ Academia programs. The role involves managing day-to-day program operations, increasing learner participation, coordinating with institutions and employer partners, supporting program presentations, and driving placement-linked outcomes.

Key Responsibilities

• Manage day-to-day operations of SPARK+ Academia programs.
  
• Coordinate with students, freshers, institutions, employers, NGO partners, and internal teams.
  
• Support learner onboarding, communication, engagement, and follow-ups.
  
• Drive participation and engagement across program activities, webinars, sessions, and campaigns.
  
• Support institutional and ecosystem partner coordination for program adoption and growth.
  
• Present program details clearly to students, institutions, employers, and ecosystem partners.
  
• Coordinate with employer partners for hiring requirements, candidate shortlisting, interview follow-ups, and placement support.
  
• Track learner progress, attendance, feedback, issues, program updates, and outcomes.
  
• Maintain reports, trackers, and operational data using Excel or Google Sheets.
  
• Use SOLO Network for learner tracking, credentials, engagement, and outcome visibility.
  
• Support demos, virtual sessions, employer interactions, and community engagement activities.
  
• Identify gaps in execution and suggest improvements to improve participation, completion, and outcomes.
  
• Ensure timely follow-ups, task completion, and smooth communication across stakeholders.
  

Good to Have

• Exposure to program operations, growth, partnerships, customer success, edtech, training, or placement coordination.
  
• Experience in learner engagement, community building, outreach, or stakeholder coordination.
  
• Interest in technology-driven education and product-led program management.
  

Requirements

Requirements

• Strong communication, coordination, and follow-up skills.
  
• Strong presentation orientation with the ability to explain program details clearly to different stakeholders.
  
• Interest in education, skilling, upskilling, employability, and workforce development.
  
• Ability to work with students, institutions, employers, partners, and internal teams.
  
• Basic understanding of digital platforms, SaaS, edtech, or skilling programs.
  
• Familiarity with Excel, Google Sheets, or basic reporting tools.
  
• Good organizational skills and attention to detail.
  
• Ability to manage multiple tasks in a structured and timely manner.
  
• Ownership mindset, problem-solving ability, and willingness to learn.
  
• Professional attitude and consistency in work.
  

Benefits

• Hands-on experience in growing and managing skilling and employability programs.
  
• Exposure to students, institutions, employers, NGO partners, and ecosystem stakeholders.
  
• Practical understanding of SOLO Network and skills-first platform operations.
  
• Experience in program operations, growth, stakeholder management, reporting, presentations, and outcome tracking.
  
• Opportunity to build strong skills in communication, coordination, partnerships, execution, and growth operations.