Program Manager III

Work Schedule

Environmental Conditions

Job Description

This is a fully remote role supporting our GMP Laboratory in Greenfield, IN. We welcome applicants from all locations within the US.   

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

Discover Impactful Work:
As a Program Manager III your role will be responsible for managing the client relationship and on time delivery of program objectives. Oversee the coordination and management of a program by monitoring program/project status, adhering to timelines and budgets, aligning goals of projects to meet needs of the program. Act as the primary liaison between the client, business development, and the project team facilitating the flow of information between all parties. Works closely with laboratory management to ensure that the project deliverables meet customer expectations and financial commitments. Negotiates and makes real-time decisions with the client. Drives compliance to company and project management standards across departments for a cohesive customer experience. Provides internal consulting on project management issues and identifies opportunities for process and efficiency improvement. Act as chief liaison to the operational personnel of major clients and is responsible for large study programs.

What You’ll Do:

• Facilitate routine client facing meetings and attends internal meetings
• Coordinate client visits in tandem with Business Development and Lab Operations management
• Support/Lead program governance model
• Oversee complex stability launch coordination
• Responsible for the FTE project management, including setup, monitoring and completion
• Responsible for client project prioritization
• Establish project status trackers, distributes to project team, and reviews output to ensure project deliverables are met
• Evaluate and escalate risks across projects, monitoring and soliciting feedback
• Responsible for projections/forecasts for large FTE programs, adhering to client budgets and utilization targets, adjusting forecasts or project priority weekly as necessary; communicate routine FTE utilization and spend.
• Manage contract process in tandem with Business Development, owns individual client project contract renewals, ensures appropriate review from relevant stakeholders; drives new opportunities from existing clients
• Provide training and support to Program Manager I and Program Manger II, driving consistency with program management processes
• Responsible for client relationship. Respond to client inquiries, lead client communications
• Responsible for managing client expectations and execution of program deliverables in collaboration with Laboratory Operations management.
• Act as a primary liaison between client management team and Laboratory Operations
  
  Education and Experience:
• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 7+ years) or equivalent combination of education, training, & experience.
  
  In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

• Strong science and/or business acumen
• Strong verbal, written and presentation skills
• Superior time management, planning, coordination and organizational skills
• Proven analytical skills
• Demonstrated compliance with procedures and policies
• Ability to perform multiple tasks effectively in a stressful environment
• Extensive knowledge and experience in Project Management
• Strong client relationship management skills
• Ability to work effectively with multi-level teams
• Ability to work in a fast-paced undefined environment
• Strong negotiation skills

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Working Conditions and Environment:

Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary and/or standing for typical working hours.
• Able to lift and move objects up to 25 pounds.
• Able to work in non-traditional work environments.
• Able to use and learn standard office equipment and technology with proficiency.
• May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

Why Join Us?
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience – and where your contributions truly make a difference.

Apply today to help us deliver tomorrow’s breakthrough.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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