Program Manager - Enterprise Learning - Work at Home

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Scheduled Weekly Hours:

Work Shift:

Program Manager, Enterprise Learning  – Work at Home

Job summary

Provides enterprise-level leadership for the design, governance, execution, and continuous improvement of enterprise learning programs and infrastructure. Ensures alignment of learning initiatives with organizational priorities, regulatory and compliance requirements, and workforce capability needs. Partners with cross-functional stakeholders to deliver scalable, effective, and compliant learning solutions across the organization.

Essential functions

• Leads the execution and lifecycle management of enterprise learning programs, including intake, design, deployment, and evaluation, ensuring alignment with organizational priorities and workforce capability needs.
• Serves as program owner for designated learning initiatives, accountable for scope, quality, sustainability, and continuous improvement.
• Partners with senior stakeholders across clinical, operational, HR, compliance, legal, and functional teams to translate business and regulatory requirements into scalable learning solutions.
• Supports governance processes and forums, including intake prioritization, decision-making, and alignment with enterprise standards and capacity.
• Contributes to curriculum and program design, including development and delivery of learning solutions, facilitation approaches, and learner experience.
• Applies learning transfer and effectiveness principles to support engagement, application, and sustained behavior change.
• Partners with learning technology, LMS, reporting, and digital teams to support content deployment, learner targeting, system functionality, and user experience.
• Supports coordination and execution of enterprise learning cycles, including mandatory training and large-scale program rollouts, ensuring accuracy, consistency, and compliance.
• Monitors program metrics and learning data, partnering with analytics teams to evaluate effectiveness, compliance, and outcomes, and identify improvement opportunities.
• Leads or supports cross-functional initiatives, pilots, and enhancements, managing timelines, stakeholders, risks, and deliverables.
• Partners with communications and stakeholder groups to develop and execute communication strategies that drive awareness, engagement, and adoption of learning programs.
• Conducts research and applies emerging learning practices, tools, and methodologies to enhance program effectiveness, scalability, and learner experience.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education

• Bachelors degree in communications, education, human resource management, or closely related field (required)
• Masters degree in communications, education, human resource management, or closely related field (preferred)

Experience

• 5 years’ experience in learning, education, or human resources (required)

Skills and abilities

Hard/Tech/Clinical Skills:

• Instructional design
• Adult Learning Theory
• Project management
• Research
• Analytical thinking
• Writing skills
• Oral comprehension
• Learning technology
• Workday Learning
• Virtual classrooms

Soft/Interpersonal Skills:

• Service orientation
• Strategic thinking
• Active listening
• Problem solving
• Critical thinking
• Organized
• Persuasion
• Time management

Training

• ATD Training and Facilitation certificate or BSMH Virtual Facilitation Skills Certificate within 6 months of hire (preferred)

Range:

• Minimum: $35.82
• Maximum: $50.48
  
  

Bon Secours Mercy Health is an equal opportunity employer.

As a Bon Secours Mercy Health associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.