Professional Services Consultant, Senior
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AI Summary
Duties & Responsibilities
Lead business process discovery workshops
Document functional requirements and solution designs
Configure Kinetic applications to meet business requirements
Identify and document process gaps, risks, and mitigation strategies
Provide guidance on industry best practices and process improvements
Support data migration strategy, validation, and reconciliation activities
Support issue resolution during implementation and post-go-live stabilization
Manage scope and identify potential change requests
Collaborate with technical consultants on integrations, reports, and customizations
Lead cutover planning and go-live readiness assessments
Interact with members of cross-functional teams
Assist Project Manager in determining project direction, timelines, schedules, and activities
Establish solid working relationships throughout the Epicor and customer organizations
Develop accurate estimates for project tasks and work packages
Deliver assigned project deliverables on time and within budget
Perform training and knowledge-sharing activities with peers
Maintain certifications and knowledge of new and enhanced products
Obtain certifications outside core competency areas
Knowledge, Skills & Abilities
Expertise in all core modules of Kinetic
Finance / Sales, Purchasing, Inventory, Manufacturing
Requirements Gathering
Conduct workshops and document business needs
ERP Solution Design
Translate requirements into scalable solutions
Project Delivery Methodologies
Ascend, Signature, Agile, Waterfall
Customer Stakeholder Management
Build credibility with operational and executive stakeholders
Presentation and Facilitation Skills
Deliver workshops, training, including virtual presentations
Data Migration Knowledge
Data cleansing, mapping, validation, reconciliation
Analytical Problem Solving
Root cause analysis and solution recommendation
Commercial Awareness
Understand project scope, budget, and utilization targets
Ability to travel up to 100%.
Qualifications
7+ years applicable manufacturing, supply chain, and/or manufacturing accounting experience, and/or demonstrated success/knowledge
5+ years of consulting experience preferred
Bachelor's degree preferred or equivalent experience
Ongoing technical certifications to keep up with industry and product changes
#LI-DA1 #REMOTE
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter:
Danial AziziAutomatically Apply to the Best Remote Jobs
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