Professional Network Relationship Manager - Training

Develop and cultivate productive relationships with key accounts, doctor groups and other organizations. Elevate providers’ understanding of how the company can maximize the growth of their practice. Build allegiance through recruiting, training, program adoption and education as it relates to Vision Care strategic initiatives.

Demonstrate a broad knowledge of the organization's direction to achieve growth objectives and operational goals. Act as an internal resource for business partners.

Establish relationships and become an expert in assigned region/account on plans, programs and products

Build relationships that result in positive adoption, achievement of Vision Care program targets and support of strategic initiatives.

Evaluate key account interactions to identify opportunities, increase efficiencies and enhance overall satisfaction

Proactively partner with key practices acting as a trusted advisor

Resolve problematic issues and offer solutions within established policies and processes

Develop and execute creative recruitment strategies utilizing influencing techniques to attract new providers to the network or entice existing providers to participate in supplemental networks

As needed, work with business partners to deliver training to strategic or top tier accounts

Provide educational content and support as needed to optometric associations and key practices to further engage the audience and better understand our products and services

Take a leadership role with key, identified practices to further enterprise initiatives, collaborating with cross line of business partners

Research, analyze and resolve complex provider issues

Escalate provider issues to the appropriate business partners and drive solutions as needed to respond within established timelines

Proactively, reactively and interactively communicate V strategic direction and relevance to practices.

Represent the enterprise at industry meetings for the purpose of building positive relationships that will drive adoption of products and services

Ability to travel, as needed

Job Specifications

Typically has the following skills or abilities:

Bachelor’s degree in Business, Marketing or related field or equivalent experience

4+ years of health care, sales, managing client relationships or related experience in a customer- focused servicing, sales or business development capacity

Advanced communication, presentation, influencing and problem-solving skills

Demonstrated professionalism and leadership in dealing with situations involving controversy and conflict

Demonstrated ability to balance provider needs with corporate objectives

Demonstrated ability to build relationships with key decision-makers and industry leaders

Strong attention to detail, organizational and customer service skills

Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties.

Preferred experience in healthcare insurance

Preferred experience in facilitating and delivering training via in-person workshops and webinars

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. 

Salary Ranges: $63,000.00 - $108,675.00

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. 

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. 

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.