Production Service Engineer II

Would you like to work on one of the world's most highly distributed computing platform?

Are you excited to play a key role to solve problems?

Join our Production Service Engineering Team

The Change Safety Deployment team in the IE&O Group ensures safe, large-scale network changes while integrating optimizing change safety across workflows.

Partner with the best

As a Production Service Engineer II, you will own change safety in Operations, streamline processes for issues and questions

As a Production Service Engineer II, you will be responsible for:

• Troubleshooting and resolving complex technical issues in area of specialty
• Identifying and implementing process and efficiency improvements in favor of change safety
• Improving tools, alerts, documentations, and procedures in favor of change safety
• Maintaining positive relationships across the teams
• Collaborating with our global Change Safety Deployment team to maintain consistent workflows across the group

Do what you love

To be successful in this role you will:

• Have 3 + years relevant experience or a Bachelor's degree in a relevant related technical field
• Possess experience of administering, monitoring and resolving issues in a high availability platform environment
• Demonstrate experience of Linux/Unix system and good knowledge of SQL and Scripting languages
• Be experienced in network technologies and internet protocols such as TCP/IP, WAN and DNS
• Be a team player, able to collaborate, prioritize, and solve problems in an ever-changing environment
• Have excellent communication and written skills to articulate technical information to internal teams and customers

Build your career at Akamai

Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.

With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.

Learn more

Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.