Product Pay & Tax Compliance Analyst

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.  

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.  

About the Team:

The team is responsible for product compliance at UKG by monitoring, analyzing, and partnering with product development teams to provide functionality that meets ever evolving regulatory requirements.

About the Role:

The Product Pay & Tax Compliance Analyst acts as a UKG liaison to Federal, State, Provincial and Local tax agencies of increasing complexity to ensure all new changes, mandates, and requirements from the payroll tax agencies are met.

 This position provides compliance support across the organization; therefore, it is required to have above average knowledge of UKG’s tax system and have exceptional knowledge of the assigned tax jurisdictions.

Responsibilities:

• Use general payroll tax knowledge for payroll tax updates and regulations within your assigned jurisdictions/zones
• Establish and maintain strong relationships with decision makers at tax agencies
• Actively participate in industry-related meetings and subcommittees on behalf of the organization
• Conduct comprehensive research with a minimal level of guidance and maintain knowledge of payroll tax agency compliance requirements
• Stay on top of the latest changes: Track daily updates on compliance mandates and identify any adjustments needed for withholding forms (W-4, TD1) year-end slips (W-2, T4, etc) reporting, tax calculations, requirements, and/or garnishment/wage attachment regulations
• Effectively communicate moderately complex compliance requirements to both internal and external stakeholders, answering questions and providing timely and accurate information
• Document payroll tax agency requirements clearly and concisely to be used as a reference across UKG
• Analyze and summarize identified changes, creating comprehensive documentation for our product and development teams to incorporate into UKG’s payroll and tax products
• Collaborate with internal teams within UKG to provide direction based on expertise in UKG processes that ensure business practices compliant with agency requirements
• Negotiate outcomes with tax agencies that align with UKG’s ideal state
• Respond promptly to JIRA, escalations, and research requests/tickets from internal teams regarding payroll tax requirements.

About You:

Basic Qualifications:

• Minimum 3 years of experience in payroll compliance/tax industry or a related field
• Strong analytical and research skills
• Excellent written and verbal communication
• Ability to prioritize, manage deadlines, and work independently
• Proficient in Microsoft Office Suite and research databases

Preferred Qualifications:

• Bachelor’s degree in accounting, finance, or a related field
• MasterTax experience
• CPP/PCP certification

Company Overview:  

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.  

Equal Opportunity Employer     

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.  

View The EEO Know Your Rights poster        

UKG participates in E-Verify. View the E-Verify posters here.   

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.  

Disability Accommodation in the Application and Interview Process 

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.  

The pay range for this position is $66,000 to $94,100.00. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits