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AI Summary
Company Introduction
Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.
Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.
Job Description
Discover the Excitement at Availity - Shaping the Future of Healthcare from Bengaluru, India!Welcome to Availity, where we transcend the conventional to redefine the landscape of healthcare technology. Headquartered in vibrant Jacksonville, FL, with a buzzing office right in the heart of Bengaluru, India, and a dynamic remote workforce spread across the United States, we are a global force bound by an impactful mission.
Why Availity Excites:
At the forefront of healthcare technology, we are not just a company; we are trailblazers reshaping the future of healthcare. Our mission? To refocus attention on what truly matters - patient care. As the primary healthcare engagement platform, we are the pulsating heartbeat of an industry that touches millions of lives. With a network of over 2 million healthcare providers connected to health plans and processing a staggering 12 billion transactions annually, our influence is on a constant and expansive rise.
Roles & Responsibilities
Define and Drive the Roadmap
- Own the product vision and roadmap for U&O, aligned to platform strategy and organizational goals
- Make transparent, well-reasoned prioritization decisions balancing user needs, compliance requirements, technical health, and business impact
- Lead quarterly planning with engineering, architecture, and go-to-market partners
Run the Backlog
- Write precise epics, user stories, and acceptance criteria that account for security boundaries, error states, and downstream dependencies
- Manage sprint ceremonies actively — refinement, planning, review, retro — as an engaged product partner, not a passive facilitator
- Define and track product health metrics for the U&O domain
Collaborate Across the Organization
- Serve as the primary product voice for U&O to internal platform consumers, application teams, and external partners
- Partner with security, compliance, and legal to maintain HIPAA, HITRUST, and NIST 800-63 alignment across all identity flows
- Engage directly with healthcare organization admins and user admins to understand real-world onboarding and access management pain points.
Think Platform-First
- Ensure U&O capabilities are built as reusable platform services, not one-off product features
- Engage credibly with engineers and architects on API design, data models, and system behavior — not just user-facing requirements
- Own the developer-facing API experience for access provisioning used by internal and external integrators
Must have:
- 5+ years in Product Management or Product Ownership.
- 3+ years specifically in identity, access management, user management, or organizational management platforms
- Demonstrated experience delivering IAL/AAL-compliant identity flows in production systems — NIST SP 800-63 familiarity is required, not a nice-to-have
- Experience designing and owning RBAC models in multi-tenant SaaS environments
- Background in US healthcare, health information networks, or healthcare-adjacent regulated industries strongly preferred
Eligibility
Availity culture and benefits:
Availity is “Great Place to Work”! certified. Culture is important to us and there are many ways for you to make your mark here!
Availity is a culture of continuous learning. We have many resources and experts in our tech stack that can help get you there too!
Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
We offer a competitive salary, bonus structure, generous total wellbeing packages including company sponsored insurance coverages, outpatient care, preventive health checks and Employee Assistance Programs (EAP). We offer 24 days of paid time off to all our fulltime associates + 12 paid holidays.
Availity offers paid Parental Leave (as per Maternity Act and internal paternity time off policy) for both moms and dads, both birth parents and adoptive parents.
Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with organizations to extend various CSR services.
Availity perks for remote, hybrid and office-based associates:
We offer a flexible working environment! Working arrangements are discussed from time to time to help ensure you have a working environment to thrive in!
All associates have the opportunity to have 1on1 sessions with their supervisor or manager to help facilitate transparency and growth within the organization.
Availity events are available to ALL associates no matter if you are fully remote or have a hybrid or onsite schedule.
We appreciate work/life balance! Need to get a quick break in between meetings? We have Carrom board, Foosball, various board games, and video games at our office premises to help you decompress
We’ve got you (office-based associates) covered with free coffee and tea anytime you want and subsidized food (lunch / dinner).
Video Camera Usage:
Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.
Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.
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