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Lakeview Loan Servicing

Product Owner (AI Focus)

Posted 2 months ago
2-5 years experience
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AI Summary

The Product Owner will manage product backlogs and facilitate sprint planning while acting as the primary liaison between stakeholders and delivery teams. They are responsible for leveraging AI tools to accelerate product discovery, documentation, and decision-making while ensuring high-quality output.

Overview

We are seeking a highly motivated Product Owner to join our AI-first product development organization. This hybrid role combines product ownership, business analysis, and AI-enabled product leadership. You will work closely with stakeholders, engineers, designers, and AI systems to rapidly translate business needs into high-impact business outcomes. 

 

The ideal candidate has at least 3 years of product delivery within cross-functional product teams, a proven track record of leveraging AI to improve product discovery, delivery, and decision-making, and a strong desire to continuously increase productivity through modern AI tools and workflows. 

 

This role is designed for someone who embraces an AI-first mindset and is excited about using emerging technologies to deliver exceptional results faster, with higher quality and greater customer impact.  The successful candidate actively seeks opportunities to use AI to eliminate manual effort, accelerate decision-making, improve quality, and increase team effectiveness. They can leverage AI to deliver results that would traditionally require significantly larger teams or longer timelines, while maintaining a high standard of quality, collaboration, and customer focus.   The salary range for this role is $130,000 to $150,000; however, Lakeview considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience.  The role can be 100% remote. 


Responsibilities

Product Ownership: 

  • Own and manage product backlogs, priorities, and delivery outcomes. 
  • Facilitate sprint planning, backlog refinement, and stakeholder alignment. 
  • Act as the primary liaison between business stakeholders and delivery teams. 
  • Ensure delivered solutions align with strategic objectives and customer needs. 
  • Leverage AI tools to accelerate product discovery, requirements generation, documentation, analysis, and decision-making. 
  • Utilize AI-assisted workflows to improve team velocity, communication, and product quality. 
  • Champion AI-first practices across the product lifecycle. 
  • Continuously identify opportunities to increase productivity through AI-enabled automation and augmentation. 
  • Operate, monitor, and tune the production AI agents (e.g., Cost/TCO, UAT, Runbook & Evidence) across Azure DevOps and Atlassian/Jira via MCP and APIs - owning the delivery path, not the architecture. 
  • Apply the PM-authored quality rubrics at each gate to review and elevate AI-drafted artifacts before they pass, especially BRDs, TCO, and CBA outputs, where AI output is plausible but can be subtly wrong. 
  • Catch and correct weak or generic AI output against the defined standard so delivered artifacts read as expert work, not raw AI drafts. 

Qualifications

  • 3+ years of experience as a Product Owner, Product Analyst, Business Analyst, Product Manager, or similar role within a cross-functional software development team. 
  • Demonstrated success delivering digital products and features from concept through release. 
  • Proven ability to work effectively in Agile/Scrum environments. 
  • Strong analytical, problem-solving, and prioritization skills. 
  • Experience writing user stories, acceptance criteria, process flows, and requirements documentation. 
  • Excellent communication and stakeholder management skills. 
  • Demonstrated experience leveraging AI tools to improve productivity, product outcomes, or team effectiveness. 
  • Ability to work independently while driving alignment across diverse teams. 
  • Hands-on technical: able to operate, integrate, and extend AI agents and automation across Azure DevOps, Atlassian/Jira, and cloud APIs via MCP, an operating-and-building role, not solely backlog management. 
  • Domain fluency and judgment: enough understanding of the Mortgage business and the product artifacts to recognize weak or incorrect AI output and correct it against a rubric. 

Certifications, Licenses, and/or Registration 

N/A 

Physical Demands and Work Environment  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls.  The employee frequently is required to talk and hear.  The noise level in the work environment is usually moderate.  The employee is occasionally required to stand; walk; reach with hands and arms.  The employee is rarely required to stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. 

EEOC  

Lakeview is an Equal Employment Opportunity employer.  All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law. 

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