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Gather and document customer requirements, coordinate software implementation projects, and manage project plans, milestones, and customer updates using Zoho Projects and Zoho Sprints. Coordinate user training and go-live activities, collaborate with technical and implementation teams, and support customers after implementation.
? We Are Hiring – Product Operations Associate
Virtual Flux Africa is looking for a highly organized, proactive, and customer-focused Product Operations Associate to join our growing team.
This role is ideal for someone who enjoys working with customers, coordinating projects, gathering requirements, tracking deliverables, and ensuring successful solution implementation.
What You'll Be Doing:
✅ Gather and document customer requirements
✅ Coordinate software implementation projects
✅ Create and manage project plans using Zoho Projects and Zoho Sprints
✅ Send weekly project updates to customers
✅ Track project milestones and follow up on action items
✅ Coordinate user training and go-live activities
✅ Work closely with our technical and implementation teams
✅ Support post-implementation customer success activities
What Matters Most:
We are looking for someone who takes ownership, communicates proactively, follows through on commitments, and is eager to grow into a leadership role.
Location: Remote (Nigeria)
Salary: ₦180,000 – ₦200,000 per month
Virtual Flux Africa specializes in Business Process Optimization, Zoho Solutions, Custom Software Development, Contact Center Solutions, and Digital Transformation projects across multiple industries.
#Hiring #ProductOperations #BusinessAnalyst #ProjectManagement #CustomerSuccess #Zoho #ProductAssociate #VirtualFluxAfrica #RemoteJobs #JobsInNigeria
What We're Looking For:
✔ Excellent written and verbal communication skills
✔ Strong organizational and follow-up skills
✔ Ability to manage multiple projects simultaneously
✔ Customer-facing confidence and professionalism
✔ Experience in Project Management, Business Analysis, Customer Success, Product Operations, CRM, SaaS, or related fields is an advantage
✔ Zoho experience is a plus but not mandatory
Salary: ₦180,000 – ₦200,000 per month
Health Insurance
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