Product Lead, Capacity & Resource Optimization

 Posted a month ago
     
5-10 years experience
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AI Summary

You will define the product strategy and roadmap for resource management and capacity planning within the Loop platform. You will work closely with engineering and design to model workforce capacity and drive decision-making across complex organizational structures.

With over 30,000 customers, including a third of Fortune 500 companies, Tempo is trusted by organizations across the globe to make their workflows work better.

We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting and more. We create the tech that enables the modern team to deliver — for every step from first vision to value.

Since our beginning in 2007 as a project to make a time-tracking tool to help a client, Tempo has expanded to become the #1 time management add-on for Jira, and we have developed and acquired a multitude of tools to become one of the most trusted names in the Atlassian ecosystem.

We want everyone to work better — but we also want to be a tech company with a heart. Join us as we continuously innovate our award-winning products, create new solutions, and help the world work smarter, not harder.

About Tempo and Loop

Tempo builds the infrastructure layer for how modern enterprises plan and execute work. Our newest platform, Loop, is an Adaptive Strategic Portfolio Management (SPM) system — purpose-built to help organizations continuously orchestrate strategy, capacity, and delivery in a world where AI is actively reshaping how work gets done and who — or what — does it.

Loop sits above the execution layer. It gives leadership a unified place to set direction, run planning, and see what’s actually happening across a portfolio, surfacing recommendations from insights that cut through the noise.

About the role

Organizations are still planning workforce capacity in spreadsheets, treating headcount as the only variable, and reacting to demand signals weeks after they should have done something about it. The full picture of how work actually gets done — by people, by teams, and increasingly by AI — is invisible to the tools meant to manage it.

We’re building Loop to change that.

We’re looking for someone who knows this problem from the inside — someone who has implemented workforce planning or capacity management systems, run resource allocation processes for large delivery organizations, or consulted on the hard tradeoffs between demand, supply, skills, and cost. You may have come up through workforce management consulting, professional services operations, HR technology implementation, or resource management within a large PMO.

If you’ve spent years watching organizations struggle to answer whether they have the capacity to deliver on their strategy, and you’re ready to build the product that actually answers it, this is the role.

What you’ll do

Resource management touches nearly every other part of the product. You’ll drive strategy for this domain while working closely with Product Managers across Loop whose work intersects with yours.

We build in small, dedicated teams. You’ll work directly with engineering and design from problem definition through shipped feature with minimal handoff and maximum ownership. We use AI collaboratively throughout our work to streamline communication and accelerate delivery. This is not a traditional product organization. We move fast, build directly, and expect everyone on the team to close the loop between insight and execution.

You’ll define how Loop models, surfaces, and helps organizations make decisions about their full workforce capacity:

  • Full-time employees — the core of most capacity plans

  • Temporary and contract workers — time-boxed capacity with distinct cost structures and availability constraints

  • Third-party and partner capacity — vendor relationships, SOWs, and partner ecosystems that are frequently invisible to portfolio tools

  • Gig and on-demand workers — project-specific capacity that is allocated and released rapidly

  • AI-assisted work — human-led work supported by AI tools (agents, automation, assisted workflows): what's in use, at what cost, and how it influences capacity

  • Autonomous AI-powered capabilities — automated pipelines, agentic workflows, and tools that execute tasks autonomously, without a person involved

Specifically, you’ll own:

  • Product strategy and roadmap for Loop’s resource management and capacity planning capabilities

  • Demand-to-capacity matching: identifying gaps, running scenarios, and supporting allocation decisions across a mixed workforce

  • Skills-based planning: matching the right work to the right resource type, based on a structured skills taxonomy

  • Discovery with Heads of Resource Management, PMO leaders, HR business partners, and workforce planning teams

  • Defining how AI surfaces capacity risk, recommends reallocation, and flags strategic drift before it becomes a delivery problem

Who you are

We care far more about deep domain knowledge than a traditional product management background. If you have lived inside this problem as a resource manager, workforce planner, PMO leader, implementation consultant, or operations lead, we want to talk to you.

  • Domain experience: 4–8 years in resource management, workforce planning, capacity planning, or related implementation or consulting roles. You know what a resource manager actually does on a Monday morning when demand outstrips supply.

  • Organizational fluency: hands-on experience with the tradeoffs between demand, supply, skills, and cost in a real delivery organization

  • Tooling familiarity: you’ve worked with or around workforce planning systems (Planview, Workday, SAP, ServiceNow, or similar) and you know where they fall short

  • Curiosity about AI: you’re already using AI in your work and you’re thinking seriously about what it means for enterprise planning, workforce structure and capacity modeling.

  • Complexity tolerance: resource management involves cost, skills, availability, compliance, and organizational dynamics. You can sift through complexity and produce clear, structured output for executive audiences.

  • Clear communication: you can write a crisp one-pager that earns alignment without calling a meeting.

  • Collaborative by default: you share plans and pivots early, because in a system like Loop, few decisions are truly isolated.

Why Join Tempo?

  • Impact: Work on meaningful products that empower enterprise users and improve productivity.

  • Innovation: Be part of a culture that values creativity and innovation, with opportunities to make a real impact.

  • Collaboration: Join a supportive, collaborative team that values openness, communication, and a continuous learning environment.

  • Growth: Opportunities for professional development, including conferences, courses, and mentorship.

What’s In It For You (org-wide)

  • Remote First work environment

  • Unlimited vacation in most of our locations!!

  • Great benefits including health, dental, vision and savings plan.

  • Perks such as training reimbursement, WFH reimbursement, and more.

  • Diverse and dynamic teams with challenging and exciting work.

  • An opportunity to have a real impact on our business.

  • A great range of social activities (both in person and virtual).

  • Optional in person meet-ups and the ability to travel to our international offices

  • Employee referral program

  • And so much more!

Note: As our hiring teams are global, please submit your resume in English only

Apply today to join the Tempo team and help shape the future of enterprise productivity software.

Join us at Tempo Software, where we proudly foster an equal opportunity workplace. We are committed to creating an inclusive culture where all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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