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Job Title
Procurement AnalystJob Description Summary
As a member of the Procurement team reporting up through the CFO organization, the principal purpose of the Procurement Analyst is to assist the organization as it pertains to the onboarding and ongoing compliance of third-party suppliers, as well as supporting those who utilize our Supplier Management Software. The candidate will utilize a best-in-class supplier platform.Job Description
Responsibilities:
Perform initial supplier onboarding including (but not limited to) the collections & review of:
All relevant, required documentation
Review of Certificates of Insurance
Screen government sanctions lists (such as performing TIN & OFAC checks)
Review Health & Safety requirements
Facilitate the onboarding process including effectively communicating between suppliers and property/facility managers
Monitor system support email boxes and respond to user inquiries throughout the day
Follow up on issues and see open items through to completion
Handle inbound calls and cases from Salesforce users with a sense of urgency
Document every customer service interaction
Establish and maintain knowledge of the Salesforce features and functionalities to effectively address customer concerns
Use problem-solving tactics with internal resources and colleagues to analyze requests/data and determine root causes of issues
Communicate effectively with application users, teammates, and management to escalate issues promptly as appropriate for assistance
Contribute to team efforts to help achieve team objectives and successes
Willingness to participate in occasional weekend and holiday on-call rotation coverage
Qualifications:
Bachelor’s Degree is required
1-2 years of business operations analysis ideally in procurement; prior experience with vendor management and vendor due diligence
Establish and maintain knowledge of the Salesforce features and functionalities to effectively address customer concerns
Demonstrate exceptional analytical, troubleshooting, and problem-solving skills.
Use problem-solving tactics with internal resources and colleagues to analyze requests/data and determine root causes of issues
Communicate effectively with application users, teammates and management to escalate issues promptly as appropriate for assistance
Contribute to team efforts to help achieve team objectives and successes
Willingness to participate in occasional weekend and holiday on-call rotation coverage
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
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