PRN Virtual Advanced Practice Clinician (NP / PA)

About the role:

As a Virtual Float Advanced Practice Clinician (APC), you are a flexible capacity anchor and coverage partner for our longitudinal care pods. You do not carry a permanent, dedicated patient panel. Instead, you step into other providers' panels to deliver high-quality virtual care during their absences, working frequently alongside an in-home Health Advocate.

To ensure clinical continuity and smooth operational handoffs, each part-time clinician in this pool allocates a designated, set number of hours per week specifically to inbox management, urgent clinical triage, and results follow-up for the covered panels.

How Coverage is Scheduled:

Coverage operates on a predictable, month-ahead framework to respect your schedule: 

• Planned Coverage: Your clinical blocks are confirmed at the start of each month to backfill known PTO and planned absences
  • This forms the basis of your committed hours
• Dedicated Inbox Windows: A fixed portion of your weekly hours is pre-scheduled to manage the floating inbox queue, ensuring care loop closure
• Short-Notice Flex (optional): You may opt into pre-agreed day-time flex windows to be activated for same-day call-outs
  • This is voluntary, defined in advance, and operates strictly within core weekday business hours
• Days / Shifts: The shifts to work will be 8am - 5pm Monday - Friday. No weekend hours.

Responsibilities will include: 

• Essential Functions 
  • Patient Care & Panel Coverage
    • Conduct comprehensive virtual onboarding, annual, transition-of-care, and follow-up visits - facilitated by an in-home Health Advocate or fully virtual - completing biopsychosocial assessments and managing complex chronic conditions (hypertension, diabetes, COPD, heart disease)
    • Order and follow up on labs and imaging to inform immediate treatment plans
    • Deliver targeted health coaching, lifestyle counseling, and disease-specific education to support patient self-management
    • Execute thorough, documented clinical handoffs back to the primary longitudinal care pod at the close of each coverage block
  • Systematic Inbox & Triage Management
    • Dedicate a set number of scheduled hours each week to clearing the centralized Float Pool queue: signing off normal results, managing critical medication refills, contacting patients with updates on abnormal results , and routing complex issues to permanent care teams
    • Provide rapid results management and urgent clinical triage for virtual and hybrid providers during their absences
  • Quality & Collaboration
    • Support preventative-care quality campaigns, including focused outreach and HEDIS/STARs gap closure
    • Provide real-time clinical guidance to Health Advocates during virtual visits; coordinate with behavioral health, nursing, pharmacy, and external providers
    • Possible attendance of  weekly Multidisciplinary Care Conferences (MDCC) as needed to support care coordination for complex patients
    • Maintain accurate, timely, compliant EMR documentation with rigorous diagnostic coding and adherence to evidence-based care plans
• Other Job Functions 
  • Performs other duties as assigned

What makes you a fit for the team: 

• Clinical Detective: You excel at jumping into unfamiliar charts, investigating across systems quickly, and safely managing complex chronic patients with minimal ramp
• Highly Adaptable: You thrive amid shifting priorities and float comfortably between provider panels while maintaining clinical excellence
• Mission-Driven: Deeply committed to serving historically underserved populations through an integrated, tech-enabled model
• Tech-Forward: Fluent with telehealth platforms and enthusiastic about incorporating emerging tools, software, and AI-enabled clinical workflows into daily practice to maximize efficiency

Desired skills and experience: 

• Required 
  • Active, unrestricted Nurse Practitioner (NP) or Physician Assistant (PA) license
  • Active NP/PA licensure in at least one of the following core markets: MI, MA, or CO (with a willingness to obtain additional state licenses as requested)
  • Active DEA registration and state controlled-substance license.
  • Current BLS certification
  • 3+ years of experience in adult primary care, family medicine, urgent care, or emergency medicine

• Preferred
  • Prior high-volume virtual/telehealth care experience
  • Working knowledge of value-based care, HEDIS/STARs, and clinical documentation improvement (CDI)
  • Hands-on experience using AI tools in a clinical setting to optimize efficiency