Principal Technical Program Manager

Overview

About the Commerce Team

Commerce is a foundational platform at Atlassian that powers how millions of users and enterprise customers discover, try, buy, and manage products. It underpins quoting, billing, subscription management, and payment orchestration across every Atlassian product and customer segment. As a Principal Technical Program Manager, you will drive mission-critical technical programs across our core Commerce Platform, partnering closely with Engineering, Product, Architecture, Finance, and Go-To-Market teams to deliver scalable, enterprise-grade capabilities.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Responsibilities

• Analyze business objectives, enterprise customer needs, and architectural bottlenecks to define the long-term technical strategy and multi-year roadmaps for core Commerce systems (e.g., billing engine, quoting/CPQ, subscriptions, and platform APIs).

• Translate complex quote-to-cash business models and compliance/financial requirements into clear, prioritized technical system problems and architecture roadmaps.

• Define and lead high-impact, cross-organizational technical programs (e.g., enterprise billing modernization, legacy platform migrations, high availability, and SOX/financial controls).

• Partner with and influence Principal Engineers, Architects, and Engineering Directors to shape system flows, API designs, and scalable platform integrations.

• Lead cross-functional alignment across Engineering, Product, Finance, Tax, Billing Ops, and GTM to ensure seamless execution and risk mitigation.

• Drive operational excellence and predictable delivery across multi-quarter programs with structured governance, transparent metrics, and dependency management.

• Mentor and elevate the Technical Program Management craft across the Commerce organization.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Qualifications

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.