Principal Consultant

Overview

Job Description

• The Principal Consultant directs and guides customers and project teams through strategic engagements from pre-sales through the project life cycle assuring the vision and business objectives are successfully accomplished.

Responsibilities

• Effectively apply deep industry solution technical applications or functional knowledge to our company's larger delivery projects that are complex in nature and require more senior leadership.
• Provide customers with consulting expertise and best practice recommendations across entire solution from discovery through post go live optimization
• Advise implementation teams through the successful discovery design implementation test and deployment of complex and advanced company software solutions and related technologies
• Serve as a thought leader within domain area both internally and externally; provide leadership for product solution deployment and industry best practices
• Provide feedback to senior management on improvement opportunities related to delivery of service software and solutions deployed
• Assist in business development activities including sales to service hand off and scoping solution to assure vision is supported by the customer product and solution delivery team
• Assist with creating new delivery methods tools and other work products in support of delivery of service
• Identify and advise through resolution of high visibility issues and challenges which may be technical or business oriented
• Assist with development and presentation of internal training courses on technical and business concepts
• Perform Project Management responsibilities when required; lead as a point of contact for the customer engagement maintain stakeholder relationships and perform scheduling and team mobilization activities
• Conduct discoveries for key accounts and/or solutions and document requirements that lead to anticipated business value. Lead the customer with industry best practices for business requirements and success criteria.
• Work with product management/solution management to align products and solutions to industry needs
• Be a trusted advisor to the customer and drive future engagement opportunities where appropriate
• Operate as the thought leader among the team; contribute significantly to the overall growth and quality of the team and department

Minimum Qualifications

• Bachelor’s Degree
• Experience in consulting and delivering software solutions
• Advanced consulting skills (client management communication etc.)
• Advanced knowledge of Hyland project implementation methodologies
• Excellent written and verbal communication skills
• Highly organized and experienced in multi-tasking
• Fast learner with an understanding of technology
• Ability to work in a team environment and bring about consensus
• Ability to provide exceptional follow through and be customer-service driven
• Excellent business acumen to understand the business issues our clients are facing and ability to translate these into technical requirements
• Demonstrated superior communications capability at the senior executive level both internally as well as with customers
• Ability to provide guidance and support to developing team members
• While typical travel is 35% may require up to 50% depending on the assignment as directed by business requirements.
• Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job