Polish Speaking Player Support Specialist for Riot Games Account - Work In Sofia

Polish Speaking Player Support Specialist for Riot Games Account

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in sourcing elite professionals for the most dynamic sectors, ensuring that every candidate finds their ideal career path within our extensive network of global partners.

Job Overview

We are currently looking for a passionate gamer to join our team in Sofia as a Polish Speaking Player Support Specialist for Riot Games Account position in Bulgaria. This role is a unique opportunity to immerse yourself in the Gaming & Esports industry while providing world-class assistance to players across the globe, making it one of the most sought-after Polish-speaking jobs currently available.

Key Responsibilities

• Act as the primary point of contact for Polish-speaking players, resolving technical and account-related inquiries.
• Maintain deep knowledge of Riot Games titles to provide expert, community-focused support.
• Ensure high satisfaction levels by delivering empathetic and efficient solutions within the Gaming & Esports ecosystem.
• Monitor community platforms and report emerging trends or technical issues to the internal management team.
• Participate in team-building activities to foster a collaborative culture within our office for jobs in Bulgaria.
• Contribute to the continuous improvement of support documentation and internal knowledge bases for the Polish market.
• Adhere to strict data privacy and security protocols while handling sensitive player information.

Requirements

• Native or fluent Polish (spoken and written) is strictly required for this role.
• Valid EU passport (mandatory) to facilitate relocation for our jobs in Bulgaria.
• A genuine passion for Gaming & Esports and familiarity with Riot Games titles.
• Professional proficiency in English to collaborate within our international team.
• Strong problem-solving skills and a player-first mindset.
• Previous experience in customer service or community management is highly advantageous.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) for a seamless transition to your new life in Bulgaria.
• Monthly Performance Bonus linked to service quality.
• €1,500 Signing Bonus (one-time) for new hires joining our Polish Speaking Player Support Specialist for Riot Games Account position in Bulgaria.
• And Much More...

Life in Bulgaria

Bulgaria offers an incredible quality of life, characterized by its stunning natural landscapes, vibrant cultural scene, and exceptionally welcoming atmosphere. As you settle into one of our many Polish-speaking jobs, you will discover that Bulgaria is a hidden gem in Europe, providing a perfect balance between a modern professional environment and rich historical charm. With sunny weather, diverse outdoor activities, and a rapidly expanding tech community, Bulgaria is the ideal destination to accelerate your career.

Relocating to Bulgaria is a smooth and rewarding process, thanks to our comprehensive support. Enjoy world-class local cuisine, affordable living costs, and a friendly, international expat community. Choosing one of our roles in Bulgaria means investing in an adventure that combines professional growth with a fantastic lifestyle, making it the perfect choice for dedicated gaming enthusiasts.

How to Apply

Are you ready to turn your passion for gaming into a thriving international career? If you meet the criteria for the Polish Speaking Player Support Specialist for Riot Games Account position in Bulgaria, we encourage you to click Apply Now and submit your application. We look forward to hearing from you and helping you start your journey with Mercier Consultancy Group.