Platform Product Owner

Platform Product Owner

Johnston, Rhode Island

Citizens Financial Group, Inc. (CFG) seeks a Platform Product Owner for its Johnston, Rhode Island location.

Duties: Drives stories, journeys, and experiences of a designated pod or product. Works with a team to create a product vision, strategy, and roadmap. Works with all stakeholders to ensure needs and demands are considered as part of the prioritization process. Works as part of a discovery team to flesh out concepts and create features in partnership with architecture, engineering, operations, business, and other staff groups. Develops success and acceptance criteria for pod stories. Manages vendor testing relationships. Manages standard releases, hot fixes, deployments, open cases with vendors, and production incidents between vendors and the business.

Requirements: Bachelor’s degree (3 or 4 years) in Computer Science, Computer Information Systems, or related field and five (5) years of experience in the role or in a related position. Full term of experience must include: Gathering and refining requirements, offering recommendations on software solutions; Managing product backlog and writing stories with acceptance criteria focused on Trade Finance functionality using Jira; Utilizing Trade Finance platforms, including Fusion Trade Innovation, Trade Portal, Flexcube Corporate and Bank Trade; Utilizing SWIFT messaging standards, including configuration and testing SWIFT MT7XX/MT4XX messaging protocols for International Trade Finance transactions; Managing the configuration and implementation of Fusion Trade Innovation and Trade 360 Portal Trade finance modules; Customizing Trade Finance modules including Letters of Credit, Guarantees, and Documentary Collections to meet client specific needs; Conducting process automation to improve Trade Finance operations; Identifying the gaps between organizational needs and Trade Finance software; Managing system testing (including UAT and SIT) for Trade Finance Platforms using Jira, Selenium, and HP ALM; Conducting impact assessments to evaluate how Trade Finance systems, including Fusion Trade Innovation and Trade Portal, process changes affect operations, compliance, and stakeholders, and implementing mitigation strategies; and Performing root cause analysis and troubleshooting for Fusion Trade Innovation and Trade Portal production issues to minimize operational risks

May telecommute from any U.S. location.

Direct applicants only. 

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

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