Address:  1740 West Adams Street, Suite 2450
Phoenix, Arizona 86007

Salary: $25.00 per hour

Grade: 19

Closing Date: June 11, 2026

The Investigator is responsible for independently conducting thorough investigations of alleged administrative violations of laws, rules, regulations, and policies enforced by the agency; performs complex records reviews, research, interviews, evidence collection, documentation, report preparation, creation and maintenance of case files, and associated administrative duties; and may detect and verify additional administrative violations during the course of any investigation and in cases of civil or criminal allegations outside of the agency's scope, and may recommend referral to appropriate authority. Other duties include random licensee audits and reports to stakeholders. The Investigator is also responsible for enforcement of Board Orders and other matters of compliance monitoring; and serve as the primary point of contact for the public and profession regarding alleged practice violations and serve as a subject matter expert. The Investigator's reports, case files and testimony are used for adjudications and as required in administrative hearings.

This position is available for remote work within Arizona (including virtual office arrangements).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Conducts patient records reviews and interviews as related to investigations and enforcement; and engages with outside resources and personnel as necessary.
• Receives, analyzes, and opens complaints from members of the public and initiated by the Board; and prioritizes case load.
• Interprets and applies statutes and rules for purposes of recommending to the Board actions on investigations, licensee audits, and compliance monitoring.
• Ensures accurate data maintenance of all enforcement activities and case files.
• Coordinates continuing competence/renewal audit processes and unlawful practice allegations with the Executive Director; and investigates non-compliance with Board Orders, and compiles enforcement statistics.

Knowledge of:

• Physical therapy practice;
• Federal and state statutes and codes impacting physical therapy practice;
• Administrative, legal, and investigative procedures, research procedures, computer usage and software proficiency.

Skills in:

• Oral and written communication with the public, Board, and government agencies;
• Handling and preservation of evidence, written analysis, application and interpretation of administrative statutes and codes, and a high degree of discretion and judgment.

Abilities to:

• Work in groups and independently with a high level of discretion and judgment;
• Effective management of time and priorities;
• Provide clear oral and written analysis of complex and sensitive situations;
• Communicate effectively with the public and professional members regarding administrative law, Board policies, and physical therapy practice.

• Physical Therapist license

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

• Positions in this classification participate in the Arizona State Retirement System (ASRS)

• Please note, enrollment eligibility will become effective after 27 weeks of employment

If you have any questions please feel free to contact Rose Ibe at rose.ibe@azdoa.gov.