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Position Overview:
Remedies Pharmacy is seeking a reliable and detail-oriented Pharmacy Technician with experience using PrimeRx pharmacy software. The ideal candidate will assist with prescription processing, refill management, insurance-related tasks, and communication with healthcare providers to ensure patients receive timely and accurate service.
Key Responsibilities:
- Enter and process prescription information accurately in PrimeRx.
- Manage and process automatic prescription refills for patients.
- Contact physicians' offices to obtain prior authorizations and prescription approvals.
- Verify prescription information and ensure compliance with pharmacy procedures.
- Assist pharmacists with prescription workflow and patient support.
- Communicate professionally with patients, healthcare providers, and insurance companies.
- Maintain accurate patient records and documentation.
- Resolve prescription-related issues and follow up on pending requests.
- Ensure confidentiality and compliance with HIPAA and pharmacy regulations.
- Support daily pharmacy operations and administrative tasks as needed.
Requirements
- Previous Pharmacy Technician experience required.
- Experience using PrimeRx pharmacy software strongly preferred.
- Strong attention to detail and accuracy when handling prescriptions.
- Excellent communication and customer service skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Experience handling prior authorizations and insurance-related pharmacy processes is a plus.
- Knowledge of pharmacy terminology and prescription workflow.
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