Become a part of our caring community
 

The Pharmaceutical Manufacturer Relations Executive is an externally facing role responsible for developing and executing manufacturer partnership strategies that directly enhance patient access and expand employer-based solutions, driving revenue growth and competitive advantage for CenterWell. This position requires deep industry knowledge and the ability to translate complex manufacturer dynamics into actionable business outcomes that support direct-to-patient and direct-to-employer initiatives.
The ideal candidate brings a practical understanding of pharmacy operations, manufacturer priorities, and can confidently lead high-impact conversations without reliance on scripted approaches. This individual proactively identifies opportunities, anticipates challenges, and influences both internal and external stakeholders to achieve mutually beneficial outcomes.

The Pharmaceutical Manufacturer Relations Executive owns and leads strategic relationships with pharmaceutical manufacturers and digital health partners, with accountability for access, contracting, and long-term partnership performance. This role operates with a high degree of autonomy and serves as a trusted advisor to leadership on manufacturer strategy, pipeline trends, and access considerations, specifically supporting CenterWell’s direct-to-patient and direct-to-employer goals.

This position requires the ability to interpret complex and evolving industry dynamics, make informed decisions with limited direction, and balance manufacturer expectations with operational feasibility and patient/employer impact.

Key Responsibilities:

• Own and manage relationships with pharmaceutical manufacturers and vendors, with direct accountability for gaining access to drugs, ensuring alignment with CenterWell’s strategy for direct-to-patient and direct-to-employer models.
• Lead efforts to secure and expand access to products for direct-to-patient and employer-sponsored pharmacy solutions, including evaluating network requirements, positioning pharmacy capabilities, and influencing manufacturer decisions to optimize access for patients and employers.
• Monitor and interpret manufacturer pipelines and therapeutic trends, proactively identifying opportunities and risks related to access, distribution, and competitive positioning that impact direct-to-patient and employer populations.
• Lead contract negotiations in collaboration with internal partners and pharmaceutical manufacturers/vendors, including access terms, service expectations, and data exchange, ensuring agreements facilitate direct delivery to patients and employers and are both strategically sound and operationally executable.
• Translate manufacturer strategies and contract terms into practical, cross-functional execution plans, partnering with pharmacy operations, legal, finance, and compliance teams to support direct-to-patient and employer initiatives.
• Provide informed, experience-based insights to manufacturers on CenterWell’s pharmacy capabilities, enhanced direct-to-patient services, and employer-focused support models, clearly articulating differentiated value.
• Use data and real-world experience to generate insights on product performance, access barriers, and patient/employer impact, and communicate those insights effectively to internal and external stakeholders.
• Serve as a key contributor to enterprise strategy discussions, advising leadership on manufacturer engagement approaches, access challenges, and emerging industry trends related to direct-to-patient and employer solutions.
• Maintain active, ongoing engagement with manufacturer partners, ensuring relationships are progressed through proactive dialogue and value creation in direct-to-patient and employer contexts.
• Travel 5–7 trips per year (approximately 15–20%), primarily for manufacturer engagement, employer partnership meetings, and industry conferences.

Use your skills to make an impact
 

Required Qualifications

• 7+ years of progressive experience within specialty pharmacy, pharmaceutical manufacturing, PBM, or payer organizations, including direct involvement with pharmacy operations and manufacturer access models (sales‑only experience is not sufficient)
• Demonstrated, hands‑on experience with DTP/DTE drug access, including network participation, access criteria, manufacturer decision‑making drivers, and operational implications
• Proven success independently negotiating pharmaceutical manufacturer contracts beyond standard templates, including defining positions, evaluating tradeoffs, and defending recommendations based on business, operational, and patient impact
• Deep understanding of pharmacy operations and the patient journey, including intake, benefits verification, financial assistance, fulfillment, clinical support, and how contractual terms affect access and outcomes
• Established ability to articulate what matters to pharmaceutical manufacturers and why, including access strategy, data value, service expectations, compliance considerations, and brand or therapy‑specific needs
• Experience translating manufacturer strategy and contract terms into operationally executable solutions, partnering effectively with pharmacy operations, legal, finance, and compliance teams
• Strong consultative presence with senior external stakeholders, demonstrating credibility, independent thinking, and the ability to lead conversations without scripted talking points
• Advanced analytical and critical‑thinking skills, with the ability to connect pipeline trends, manufacturer incentives, pharmacy capabilities, and patient experience into clear recommendations
• Track record of making sound, independent decisions in ambiguous or complex situations with minimal supervision
• Excellent written and verbal communication skills, including the ability to explain complex concepts clearly to executive, technical, and operational audiences
• Proficiency in Microsoft Outlook, Word, and Excel, with the ability to interpret and communicate data insights meaningfully, not just report outputs
• Demonstrated passion for improving patient and consumer experiences, grounded in a real understanding of how access decisions impact care delivery and outcomes
• Candidates must be able to clearly explain, from their own experience, how manufacturer contracting decisions impact patient access, pharmacy workflow, and financial outcomes

Preferred Qualifications

• Pharmacist/Clinician
• Masters in Business, Finance or Healthcare Administration
• Six Sigma or PMP certification
• 5 or more years significant PBM or direct to consumer/employer pharmacy experience
• Travel up to 25%

Work at home requirement:

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$126,300 - $173,700 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 06-14-2026

About us
 

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.