Personal Assistant to CEO

PURPOSE OF THIS ROLE

This role provides strategic, operational, and personal support to the CEO within a fast-paced and demanding management environment. The successful candidate will play a critical role in optimising the CEO’s effectiveness, ensuring smooth day-to-day operations, and enabling focus on strategic leadership and growth.

KEY ACCOUNTABILITIES, MEASURES & INTERFACES

Executive & Strategic Support:

• Manage and optimise the CEO’s calendar in alignment with business priorities.
• Act as gatekeeper and facilitator, ensuring effective time utilisation.
• Track key business priorities, deadlines, and deliverables across divisions.
• Prepare high-quality briefing documents, reports, and summaries for meetings and engagements.
• Apply sound judgement in prioritisation and escalation of matters.
• Support strategic projects and initiatives across internal and external stakeholders.
• Coordinate the CEO’s travel itineraries including flights, hotel accommodation, transportation and other travel needs in collaboration with the Corporation’s Travel Function.
• In collaboration with the Travel Office, manage last-minute changes, disruptions, and time-sensitive travel requirements across time zones.
• Maintain detailed travel profiles, preferences, and records for seamless future coordination.
• Coordinate the CEO’s participation in conferences, events, and international engagements.

Stakeholder & Relationship Management:

• Manage communication on behalf of the CEO with professionalism and discretion.
• Build and maintain strong relationships with key stakeholders.
• Ensure consistent, high-quality engagement aligned with the Corporation’s standards.

Operational & Administrative Excellence:

• Maintain confidential records, contracts, and sensitive documentation.
• Manage expenses, budgets, and financial administration.
• Oversee ad hoc projects and ensure delivery within agreed timelines.
• Ensure all administrative processes are efficient, accurate, and up to date.

Systems & Process Management:

• Develop and maintain effective systems, trackers, and workflows.
• Ensure documentation and communication are structured and accessible.
• Continuously improve processes to enhance efficiency and reduce operational challenges

Key Deliverables:

• The CEO’s time is optimised and aligned with strategic priorities.
• Travel and logistics are executed flawlessly with proactive planning.
• Communication is professional, timely, and aligned with the Corporation’s standards.
• Meetings and deliverables are well-coordinated with no gaps.
• The CEO is consistently well-prepared for all engagements.
• Stakeholders experience professionalism, responsiveness, and efficiency.
• The Personal Assistant operates as a trusted right-hand and strategic partner.
• The overall efficiency and effectiveness of the CEO is significantly enhanced.

Key Interfaces

• ECIC Board
• ECIC Executives and Managers
• Regulatory Stakeholders
• ECIC Shareholder

QUALIFICATIONS & EXPERIENCE

• A Diploma or Degree in Administration or Business Management, or related field
• A minimum of 5 years’ working experience at an executive level reporting to the CEO;
• High proficiency with the latest Windows applications;
• Proficient with Microsoft Office (MS-Word, MS Excel (at an advanced level of proficiency), MS PowerPoint, MS Outlook).
• Financial administration and budgeting experience

SKILLS & ABILITIES

The incumbent should have demonstrated the following competencies:

• Knowledge of efficient and effective office procedures;
• Strong proactive problem solving and organizational skills are required;
• Excellent knowledge of protocol and etiquette;
• Extensive skill in planning and organising, and in maintaining composure under pressure while meeting multiple deadlines;
• Exceptional writing skills; concept documents, reports (including analytical), memos, letters, presentations, etc. (at different levels –Board, Executives, Staff and other key Stakeholders);
• Strict attention to detail and deadline orientated;
• Well-developed integrity, discretion and honesty.

BEHAVIOURAL COMPETENCIES

The incumbent is required to have the following Behavioural competencies:

• Problem Solving: Demonstrates basic problem-solving skills and appropriately apply proven solutions.
• Customer Service Orientation: The willingness and ability to give priority to customers, delivering high quality services which meet their needs.
• Delivery: Translates business objectives into practical, prioritised and organised action plans; ensures plans are safely and successfully implemented.
• Conflict Resolution: Identifies and pushes for solutions in which all parties can benefit.
• Team Participation: Consistently offers relevant input to team discussions as issues are being clarified and solutions are being developed.
• Flexibility: Available to work more than ordinary business hours.
• Assertiveness: demonstrates strong management qualities for the office of the CEO

APPLICATION

Applications can be submitted through the careers portal on the ECIC Website.
Closing Date: Tuesday, 21th July 2026

NOTE: It is ECIC’s intention to promote equity through the filling of posts, according to the Employment Equity targets set.
Data Protection

Personal information collected and processed for the purposes of recruitment will be protected from unauthorised access and improper use or disclosure.

Declaration and Informed Consent

By submitting your application for the advertised role, you give ECIC permission to process your personal information and you acknowledge that you understand the purpose for which it is required and for which it will be used. Furthermore, you declare that all personal information supplied to the ECIC for the purposes of recruitment is accurate, up to date, not misleading and that it is complete in all respects.