PC Associate Float Pool/Scheduler

Overview

Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate Float Pool is responsible for pre-registering and scheduling physician visits and moderately complex hospital services, as well as coordinating multiple resources for patient services. The PCA Float Pool will be required to be available in order to be scheduled any weekday to staff various service lines in order to provide coverage for paid time off, leave of absence and unanticipated staffing gaps.

Responsibilities

Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate Float Pool is responsible for pre-registering and scheduling physician visits and moderately complex hospital services, as well as coordinating multiple resources for patient services. The PCA Float Pool will be required to be available in order to be scheduled any weekday to staff various service lines in order to provide coverage for paid time off, leave of absence and unanticipated staffing gaps.

Qualifications

Education

• H.S. Diploma or General Education Degree (GED) Required

Work Experience

• 2 years of related customer service experience Required and
• 1 year of experience demonstrating proficiency in scheduling OR preregistering patients Required

Licenses and Certifications

• None Required

Business Unit : Company Name

Piedmont Healthcare Corporate