Payroll Tax Analyst

About the opportunity

The Managed Services Payroll Tax Analyst will provide tax support to clients in the areas of tax compliance, accurate submission of payroll taxes to tax filing, W2/YE balancing, client communication and will serve as a liaison in providing a point of contact for the client’s inquiries to include employee level payroll and tax filing. 

We are fully remote all of the time, not just in lockdowns. You can be based anywhere across Philippines. We are an amazing team, we ‘hum’ together, we lean into one another and have fun. We are flexible, we won’t micromanage you but we will provide you with structured growth.

What you will get to Do

• Respond to and resolve our customers' inquiries via our CRM tool as outlined by our team’s guidelines.
• Assess customer health using our team’s defined process to ensure we mitigate any risk to our business. 
• Employee Tax Payroll Accuracy: Review and thoroughly audit payroll commits to ensure employees are taxed appropriately.
• Payroll Tax Adjustments: Partner with customers and internal payroll teams to process payroll tax adjustments accurately.
• Wage X Rate Audit: Conduct monthly audits to ensure customers' wages and rates are accurate.
• Pre-funding Requests for Tax Agencies: Assist customers with timely and accurate pre-funding requests for stock transactions.
• Monthly and Annual W-4 Form Exemptions: Review W-4 Form exemptions monthly to perform reasonability checks for customers' employees.
• Tax and Compliance Changes: Stay up-to-date on tax and compliance changes and work with customers to ensure alignment.
• Quarter/Year-End Balancing: Perform quarterly and year-end audits to balance customers' employees’ taxes, preventing W-2Cs.
• Tax Code Fallouts: Review tax code fallouts weekly, work with customers to register accounts with applicable agencies, and reconcile any withheld deposits.
• Amendment Requests: Work with customers and internal partners to process amendments promptly.
• W-2/W-2C Forms: Collaborate with customers and internal teams to ensure W-2Cs are processed timely.
• Lock-in Letters: Process IRS Form 2808 (Lock-in Letters) promptly to ensure compliance with IRS specifications for withholding allowances.

What’s in it for you

• Encouragement to be the best version of yourself at and away from work:
• YOUnity diversity and inclusion programs
• Amazing time away from work programs 
• Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
• Recognition for your contributions through excellent pay, perks, and rewards
• Giving where you’re living: volunteer days, Dayforce sponsored events, and our very own charity, Dayforce Cares
• Opportunities to fuel your career growth through numerous internal and external programs and events

Skills and experiences we value

• Experience: 3+ years required, 5+ years preferred in payroll tax, human resources, or payroll administration in a large, high-volume, multi-state environment.
• Education: A high school diploma or GED is required. A bachelor’s degree in business, tax, human resources, or equivalent experience is desired.
• Certifications: FPC or CPP certification required or commitment to obtain within two years of employment.
• Skills: Excellent written and verbal communication skills, strong organizational skills, attention to detail, time management skills, strong customer focus, analytical and problem-solving abilities, and the ability to work individually and in a team environment.
• Knowledge: Demonstrated proficiency in auditing techniques or principles, detailed understanding of payroll and tax compliance, and knowledge of applying employee state and local taxation based on regulatory requirements.

What would make you really stand out 

• Bachelor’s degree in business, tax, human resources or equivalent experience desired
• FPC or CPP certification required or commitment to obtain within two years of 
  employment 
• Wage and tax balancing, federal, state, and local tax experience a plus

Work Timings : 9am-6pm Eastern Standard Time (EST)