Payroll Implementation Specialist

 Posted 6 days ago
     
⭐ 2-5 years experience
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AI Summary

The role involves managing the end-to-end payroll implementation process, including client onboarding, system configuration, and data migration. The specialist is responsible for conducting payroll testing, managing project documentation, and ensuring a successful go-live for clients.

Main responsibilities

Client Onboarding

  • Support clients throughout the payroll implementation journey
  • Attend kick-off meetings and help deliver implementation projects
  • Build positive relationships with clients and provide regular updates on project progress
  • Act as the day-to-day contact for implementation-related queries

Payroll Configuration

  • Gather payroll and business requirements from clients
  • Configure payroll settings based on agreed requirements
  • Set up payroll calendars, earning and deduction codes, and other payroll elements
  • Support the configuration of reports and integrations where required

Data Migration

  • Assist clients with preparing payroll data for migration
  • Validate imported employee and payroll data
  • Identify and resolve data issues before go-live
  • Ensure data accuracy throughout the implementation process

Testing & Go Live

  • Support payroll testing and parallel payroll runs
  • Investigate and resolve testing issues alongside internal teams
  • Assist clients through go-live activities
  • Ensure implementation documentation is completed and signed off

Project Delivery

  • Keep project plans and documentation up to date
  • Attend internal and client project meetings
  • Track actions, risks and outstanding tasks
  • Escalate issues to senior consultants where required

Continuous Improvement

  • Maintain implementation documentation and best practice guides
  • Share knowledge and lessons learned with the wider team
  • Keep up to date with payroll legislation and product enhancements

Requirements

  • 2-4 years' experience in payroll, payroll implementation or payroll operations
  • Good understanding of payroll processes and payroll legislation
  • Experience using payroll or HRIS systems.
  • Comfortable working directly with clients.
  • Strong organisation and time management skills.
  • Excellent communication skills.
  • Good Excel and data validation skills
  • Able to manage multiple projects with support from senior colleagues
  • A collaborative approach and willingness to learn


Nice to Have

  • Experience implementing payroll or HR software
  • Experience working with global or multi-country payrolls
  • Knowledge of APIs, integrations or data imports
  • Experience working in a consultancy or customer-facing environment

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