Payroll Administrator

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.  We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. 

Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com).

Job Summary

The Payroll Administrator is responsible for supporting accurate and timely payroll processing through data analysis, reconciliation of variances, and management of unclaimed property and uncashed checks. This role triages CRM cases, monitors shared inboxes, and ensures timely resolution of payroll-related inquiries while maintaining strong service levels across the organization. The position performs regular audits, prepares recurring reports, and supports compliance through documentation and adherence to established controls. In addition, the Payroll Administrator contributes to process improvements, training initiatives, system testing, and cross-functional projects to enhance overall payroll operations efficiency.

Key Responsibilities

Payroll Data Analysis & Issue Resolution

• Resolves payroll variances by collecting and analyzing large data sets

• Unclaimed Property/Uncashed Check Management: reconcile, perform due diligence & report unclaimed properties

Case Management & Operational Support

• Triage unassigned CRM Cases

• Monitor, research, process and respond to team’s email inbox

• Support functional areas with other duties as assigned, including all Sr Payroll Coordinator duties & responsibilities

Compliance, Controls & Quality Assurance

• Perform and document quality audits to ensure the payrolls are accurately processed

Reporting & Data Insights

• Prepare monthly and daily reports

Process Improvement & Documentation

• Assist Payroll Supervisor with developing and maintaining Standard Operating Procedures

• Actively participate in special projects to explore ways to improve the efficiency of department functions

Training & Knowledge Sharing

• Support the training of Payroll Operations staff

Project Participation & System Testing

• Participates in User Acceptance Testing as needed

• Participates as a Subject Matter Expert (SME) in company’s initiatives as needed

Required Skills:

• Moderate experience with Microsoft Office 365 toolset, specifically Excel (Pivot Tables, V-Lookup, Concatenate functions), Word, Outlook, Teams

• Ability to navigate between multiple applications

• Excellent problem solving/judgment skills, and high level of attention to detail and accuracy

• Ability to multi-task and work effectively in a fast-paced environment

• Excellent interpersonal skills, extremely organized, flexible, self-starter

• Ability to adapt to change in processes, systems etc.

• Ability to work virtually under minimal supervision, prioritize work and meet deadlines

Qualifications:

• Education: Associate Degree in Accounting, Finance or Business Administration required, Bachelor's degree preferred

• Experience:  4+ years of payroll, accounting, banking, operations, or clerical experience

Compensation Range: $22.00 - $24.00 hourly

This role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location. Compensation may vary for positions based in high cost-of-labor markets.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified

PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!