Payment Processing Specialist

Payment Processing Specialist

Job Description

The Payment Processing Specialist will process and track high-volume payments for homeowner reimbursements and contractor or builder payments in a pass-through model within a large-scale disaster recovery housing program. This role ensures that all payments comply with program guidelines and funding requirements by reviewing documentation, coordinating with cross-functional teams, and maintaining accurate transaction records. The position offers significant ownership and visibility on a lean team, especially suited for professionals interested in government-funded or compliance-heavy environments.

Responsibilities

• Process and track high-volume payments for homeowner reimbursements and contractor or builder payments using a pass-through payment model.
• Review and validate supporting documentation to ensure accuracy and completeness prior to payment approval.
• Coordinate closely with compliance and monitoring teams, program management, internal accounting teams, and external stakeholders such as counties and builders.
• Support payment approval workflows to ensure alignment with program guidelines and funding requirements.
• Maintain accurate and up-to-date tracking of all transactions using the program system of record (Neighborly) and internal tracking tools such as Excel and spreadsheets.
• Assist with reconciliation activities and promptly investigate and resolve payment discrepancies as needed.
• Pull, compile, and organize data for reporting, audits, and program visibility, ensuring timely and accurate information delivery.
• Respond to time-sensitive requests for payment status, documentation, and reporting from internal and external stakeholders.
• Work independently in a fast-paced, evolving environment while managing a high volume of transactions and competing priorities.
• Contribute to the development and refinement of payment processing and reconciliation processes as the program ramps up.

Essential Skills

• 2–5+ years of experience in payment processing, accounts payable, or financial operations.
• Demonstrated ability to manage high transaction volume with strong attention to detail and accuracy.
• Advanced proficiency in Excel, including comfort working in a spreadsheet-heavy environment.
• Experience reviewing financial or supporting documentation for accuracy and completeness.
• Ability to work independently and effectively in a fast-paced, evolving environment.
• Experience with reimbursement, payment processing, payment approval workflows, and reconciliation.

Additional Skills & Qualifications

• Experience supporting government, grant-funded, or compliance-driven programs.
• Background in construction, real estate, or project-based environments.
• Exposure to payment approval workflows in structured or regulated settings.
• Experience working with audit or documentation-heavy processes.
• Experience with high-volume reimbursement or contractor payment models.
• Interest in government-funded programs, disaster recovery initiatives, or compliance-heavy environments.

Work Environment

This role is fully remote and requires working Eastern Standard Time (EST) hours to align with program and stakeholder needs. The position will start on a part-time basis and is expected to ramp to full-time within the next 6–8 weeks, providing long-term stability with an anticipated duration of more than two years. You will join a lean, highly collaborative team that is in the early stages of ramping up a large-scale disaster recovery housing program, offering significant ownership, visibility, and the opportunity to help build and manage the payment and reconciliation function from the ground up.

This is a Contract position based out of Raleigh, NC.

The pay range for this position is $25.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Jun 3, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.