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AI Summary

The Payment Poster is responsible for accurately posting and reconciling payments from insurance companies, patients, and third-party payers. They must also research and resolve payment discrepancies while maintaining compliance with HIPAA and company policies.

Join a Growing Healthcare Organization Where Accuracy Matters

WellStreet Urgent Care/Four Winds Health is seeking an experienced Payment Poster to join our Revenue Cycle team. In this role, you'll be responsible for accurately posting and reconciling payments for our growing network of urgent care centers across South Carolina and Michigan. Your work directly impacts our financial performance by ensuring timely, accurate payment posting and helping maintain the integrity of our revenue cycle.

If you enjoy working in a fast-paced healthcare environment, have exceptional attention to detail, and thrive on accuracy and problem-solving, we'd love to hear from you.

What You'll Do

  • Accurately post payments received from insurance companies, patients, and third-party payers.

  • Post contractual adjustments, refunds, chargebacks, payment reversals, and other financial transactions.

  • Balance daily cash posting activity against bank deposits and payment reports.

  • Research and resolve payment discrepancies, including overpayments, underpayments, unidentified payments, and recoupments.

  • Ensure all unidentified cash is researched and appropriately applied within established month-end deadlines.

  • Process recouped payments accurately and timely.

  • Identify trends or recurring payment issues and communicate findings to leadership.

  • Maintain productivity and quality standards while ensuring a high level of accuracy.

  • Document payment activity according to department standards.

  • Collaborate with Billing, Insurance A/R, and other Revenue Cycle teams to resolve payment-related issues.

  • Maintain compliance with HIPAA and company policies.

  • Perform other duties as assigned.

What We're Looking For

  • High school diploma or equivalent.

  • 3+ years of medical billing experience, including at least 2 years of medical payment posting experience.

  • Experience posting payments in a high-volume healthcare environment.

  • Strong understanding of medical billing, insurance payments, and the healthcare revenue cycle.

Preferred Qualifications

  • Experience with Epic or another electronic health record (EHR) or practice management system.

  • Experience in urgent care, physician practice, outpatient, or ambulatory healthcare.

  • Experience working with commercial insurance, Medicare, Medicaid, Workers' Compensation, and other third-party payers.

Skills for Success

  • Knowledge of payment posting, Explanation of Benefits (EOBs), Electronic Remittance Advice (ERA), Electronic Funds Transfer (EFT), contractual adjustments, and payment reconciliation.

  • Ability to identify and resolve payment variances, overpayments, and underpayments.

  • Strong analytical and problem-solving skills.

  • Excellent attention to detail and accuracy.

  • Strong organizational and time management skills.

  • Proficiency with Microsoft Office, especially Excel.

  • Excellent written and verbal communication skills.

  • Ability to work independently while contributing to a collaborative team environment.

  • Dependable, flexible, and committed to meeting productivity and quality goals.

Why Join WellStreet Urgent Care?

  • Be part of one of the fastest-growing urgent care organizations in the country.

  • Collaborative and supportive Revenue Cycle team.

  • Opportunity to grow your career within a rapidly expanding healthcare organization.

  • Competitive compensation and comprehensive benefits package, including:

    • Medical, Dental, and Vision Insurance

    • 401(k) with Company Match

    • Paid Time Off

    • Paid Holidays

    • Company-Paid Life Insurance

    • Employee Assistance Program

    • Additional voluntary benefits

Schedule: Remote / Full-time (40 hours per week)

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