Patient Account Rep 2 - Hospital - Day Shift
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AI Summary
The representative is responsible for monitoring patient accounts, including claim submissions, researching denials, and managing payment postings. They also handle inbound and outbound calls from insurance carriers, providers, and patients to ensure prompt reimbursement.
The Patient Accounts Representative 2 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital and/or professional charges. The Patient Accounts Representative 2 is responsible for the monitoring of patient accounts which includes, but is not limited to: claim submissions, researching and reviewing back end denials; determining appropriate action for submission of provider claims; outbound and inbound calls from insurance carriers, providers and patients; payment posting; collections; account adjustments and appeals.
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