Act as the primary contact for partner operational requests and coordinate with internal teams to support onboarding and execution. Monitor performance metrics, prepare business reviews, and eventually manage smaller partners to drive growth.
Main responsibilities
- Act as the first point of contact for partner operational requests, coordinating internally with Product, Marketing, Tech, and Finance
- Support onboarding and ongoing execution of partnerships
- Monitor performance metrics and prepare reports & insights
- Support marketing campaigns and promotional initiatives
- Prepare business reviews and presentations for partners
- Conduct market research and competitive analysis
- Оver time, independently manage smaller partners, driving retention and incremental growth
Requirements
- 1-3 years of experience in Business Operations, Customer Success, Account Management, or similar roles
- Fluency in both English and Spanish
- Experience in SaaS, digital products, mobile, or telco environments (VAS) is a plus
- Analytical mindset with solid Excel / Google Sheets skills
- Strong organisational and stakeholder management skills
- Ability to translate operational or technical topics into clear business language
- Proactive, solution-oriented attitude
- Portuguese and/or French is considered a plus a plus
About us
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