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The Outcomes Manager is responsible for applying medical necessity tools to ensure compliance and cost-effective patient outcomes. They also manage concurrent and retrospective denials while acting as a resource for the utilization review and revenue cycle processes.
Location:
100% RemoteCurrently Virtua welcomes candidates for 100% remote positions from: AZ, CT, DE, FL, GA, ID, KY, MD, MO, NC, NH, NJ, NY, PA, SC, TN, TX, VA, WI, WV only.Remote Type:
100% RemoteEmployment Type:
EmployeeEmployment Classification:
RegularTime Type:
Full timeWork Shift:
1st Shift (United States of America)Total Weekly Hours:
40Additional Locations:
Job Information:
Summary:
Responsible for application of appropriate medical necessity tools to maintain compliance and achieve cost effective and positive patient outcomes.
Acts as a resource to other team members including UR Tech and AA to support UR and revenue cycle process.
Position Responsibilities:
Utilization Management
• Utilizes Payer specific screening tools as a resource to assist in the determination process regarding level of service and medical necessity.
• Consults with Physician Advisor to discuss medical necessity, length of stay, and appropriateness of care issues.
• Identify and manage concurrent and retroactive denials through communication with attending physicians, case management, multidisciplinary team, external physician resource group and payers.
Documentation
• Appropriate and complete documentation of clinical review and denial management in the case management documentation system and in the billing system.
Denial Management
• Manages the concurrent denial process by referring to appropriate resource for concurrent and retrospective appeal activity process.
• Prepares and facilitates audits using appropriate screening tools and documentation.
Metrics
• Accountable to job specific goals, objectives and dashboards which contribute to the success of the organization.
• Participates in organizational improvement activities including patient satisfaction, Six Sigma committee, department and/or divisional teams and community activities.
Compliance
• Understands and applies applicable federal and state requirement.
•Identify and reports compliance issues as appropriate.
Position Qualifications Required / Experience Required:
RN required. 3 years clinical nursing (RN) experience and 1 year UR/CM/QM experience preferred.
Basic understanding of Medicare, Medicaid and managed care.
Discharge planning or home health background.
Excellent verbal and written communication skills, problem solving, critical thinking and conflict resolution.
Required Education:
Graduate of an accredited School of Nursing, BSN strongly preferred.
Training/Certifications/Licensure:
Licensure from the State of New Jersey as a Registered Nurse.
Case Management Certification (requirement within one year of hire beginning April 1, 2015).
For more benefits information click here.
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