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The Cigna Group

Operations Supervisor

Posted an hour ago
5-10 years experience
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AI Summary

Leads an operations management or finance operations team to ensure production targets and service levels are met. Coordinates team schedules, workflows, and training while implementing programs to support customer needs.

Job Profile Summary
Leads Operations Management / Finance Operations team consisting of experienced administrative, operative, and or technical roles in the Professional career track. Typically responsible for a large number of direct and indirect reports in a process or transactional operations environment. Team may assist in business processing, service levels and reporting and prepare and review key statements and document related to business operations or key accounts. Gather results and prepare reporting for distribution to clients. Ensure that production levels and targets are achieved and effective processing controls are in place. Coordinates schedules and workflow for the team. Focuses on team completion of assignments and routines. Ensures the orientation and training of employees. Recommends and implements programs to support customer needs. This role typically leads a team focusing on Business Operations / Finance Operations.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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