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Operations Manager

Posted 7 days ago
2-5 years experience
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AI Summary

The Operations Manager will oversee day-to-day operational processes, monitor key performance metrics, and identify opportunities for cost optimization. They will also collaborate with cross-functional teams to implement business initiatives and manage end-to-end projects.

Who We Are:

An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 1000+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.

We are looking for a Operations Manager with strong analytical skills and an ownership mindset. You will improve operational efficiency, work with costs and performance metrics, and collaborate across Payments, Product, Finance, Marketing, and Business Development.

This role is ideal for someone ready to move beyond day-to-day operations, take ownership of projects, and better understand how operational decisions impact business performance and P&L.

What you will do
  • Manage and improve day-to-day operational processes.

  • Monitor key metrics, identify bottlenecks, and drive improvements.

  • Analyze operational costs and identify optimization opportunities.

  • Support payment operations, including PSPs, payment methods, approval rates, settlements, and costs.

  • Work with cross-functional teams on operational and business initiatives.

  • Own projects end-to-end, from identifying a problem to implementing a solution.

  • Build and improve internal processes, workflows, and documentation.

What we are looking for
  • 2+ years of experience in Operations, Business Operations, Project Management, or a similar role.

  • Strong Excel / Google Sheets skills, including advanced formulas and working with complex datasets.

  • Strong analytical skills and confidence working with data and costs.

  • Basic understanding of P&L and business efficiency.

  • Strong ownership, problem-solving, and organizational skills.

  • Ability to work independently and collaborate across multiple teams.

  • Proactive mindset and ability to adapt to changing priorities.

Would be a plus
  • Experience in payments, FinTech, iGaming, or transactional businesses.

  • Knowledge of PSPs and payment operations.

  • Experience with international markets and analytics/reporting tools.

Why this role

You will get broad exposure to different areas of the business, take ownership of projects with measurable impact, and gradually expand your responsibilities as you grow.

Additional Information

Our Benefit Cafeteria is Packed with Goodies:

  • Children Allowance

  • Mental Health Support

  • Sport Activities

  • Language Courses

  • Automotive Services

  • Veterinary Services

  • Home Office Setup Assistance

  • Dental Services

  • Books and Stationery

  • Training Compensation

  • And yes, even Massage!

Ready to Take the Leap?

Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.

At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what's possible in the iGaming industry.

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