Operations and Marketing Coordinator

Job ID: JONRIC1
Industry: Education
Location: LATAM / PH / South Africa
Job Status: Part Time (20 hours/week to start, with potential to scale)
Work Schedule: Monday to Friday, flexible and include weekends (PST)
Salary: $8 - $10 per hour
Target Start Date: ASAP

 

ROLE OVERVIEW

About the Client

The client is an innovative language-learning startup preparing to disrupt the education space. Their unique approach centers on a proprietary learning method paired with a physical planner kit. As they gear up for the official launch this August, they are looking for a versatile, sharp, and proactive "All-Rounder" Virtual Assistant to help them build their digital foundation, organize the operations, and get them ready to take bookings.

About the Role

If you love startups, thrive in dynamic environments, and enjoy building things from scratch, this is the role for you. As our All-Rounder VA, you will act as the founder’s right hand, bridging the gap between digital marketing, design, daily administration, and launch logistics for a disruptive new language-learning methodology and product kit company.

KEY RESPONSIBILITIES

Tech, Systems & Admin Support

Website Support

• Assist with building, configuring, and maintaining our website setup ahead of launch, specifically optimizing our Shopify platform.

Workspace Architecture

• Structure and organize our company Notion workspace and Google Workspace to ensure smooth, transparent daily operations.

Process Documentation

• Create, write, and organize clean Standard Operating Procedures (SOPs) for current and future workflows.

Basic Bookkeeping

• Assist with day-to-day financial tracking, managing expenses, and basic data entry utilizing tools like QuickBooks.

Marketing, Design & Launch Operations

Marketing Support

• Assist with marketing strategy execution, content coordination, and managing digital marketing tools.

General Design

• Provide creative and administrative design support for various physical products (such as our language starter kits/planners), website assets, and marketing materials.

Logistics & Vendor Research

• Research vendor options and Third-Party Logistics (3PL) providers for our physical product distribution.

Event & Workshop Support

• Provide operational and administrative support for our Phase 1 client and corporate workshop delivery.

Client Relations & Intake

Lead Management

• Respond to client inquiries, manage incoming intake forms, and contact leads proactively.

Scheduling & CRM

• Manage calendar logistics and client relationship management to keep onboarding seamless.

QUALIFICATIONS & SKILLS

The "All-Rounder" Mindset

• A versatile skillset with a proven ability to balance both creative/marketing tasks and administrative/systems tasks.

Organization & Financial Literacy

• Deeply systems-minded with experience managing structured environments in Notion/Google Workspace, alongside a comfortable baseline understanding of basic bookkeeping and QuickBooks.

Design Eye

• While you don't need to be a professional artist, you should be comfortable assisting with layout and basic asset design for digital and physical items.

Communication

• Exceptional written and verbal communication skills in English.

Startup Ready & Intuitive

• Comfortable working in a fast-paced, pre-launch environment where priorities can shift.
• You can quickly learn the founder's preferences and how they like things done, but you aren't afraid to speak up and offer your own creative solutions.

Autonomy

• A proactive self-starter who can drive tasks to completion independently with minimal hand-holding.

Flexibility

• Able to commit to a part-time schedule (~20 hours/week) to start, with the availability and flexibility to scale hours up as the business grows post-launch.