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The role involves conducting virtual consultations to educate clients on insurance benefits and assisting them with the enrollment process. You will also be responsible for maintaining accurate digital records and providing ongoing support to build long-term client relationships.
AO | Globe Life | 100% Remote | Work From Home | Entry Level | No Insurance Experience Required
Work Arrangement: 100% Remote / Work From Home
Location: U.S.-Based Applicants Only
Experience: Entry Level | Career Changers Welcome
Schedule: Flexible
Compensation: Commission-Based | Weekly Pay | Performance Bonuses
Training: Comprehensive Training | Licensing Guidance | One-on-One Mentorship
Looking for an entry-level online customer service opportunity where you can work from home, help people, develop professional skills, and create opportunities for long-term career growth?
AO | Globe Life is expanding our virtual team and seeking motivated, dependable, and people-focused individuals to join us as Remote Client Success Specialists.
You'll connect with individuals and families through scheduled virtual appointments, answer questions, explain available benefits, assist with enrollment, and provide continued client support.
This opportunity combines:
Whether you're:
Starting your first professional career
Transitioning from another industry
Returning to the workforce
Moving from an in-person job to remote work
Looking for greater flexibility
Searching for a career with advancement potential
…you do not need previous insurance experience to apply.
We provide structured training, licensing guidance, mentorship, and ongoing professional development to help motivated individuals get started.
✓ 100% Remote / Work From Home
✓ Entry Level – No Insurance Experience Required
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ No Lead Purchasing Required
✓ Weekly Commission-Based Pay
✓ Performance Bonuses & Incentives
✓ Flexible Scheduling
✓ One-on-One Mentorship
✓ Renewal & Residual Income Opportunities
✓ Career & Leadership Advancement
As a Remote Client Success Specialist, you'll help create a professional and positive experience for prospective and existing clients.
Your responsibilities may include:
Meet with clients through scheduled Zoom and phone appointments
Welcome prospective clients and create a professional virtual experience
Connect with individuals and families interested in available benefits
Ask questions to understand client needs and priorities
Listen carefully to concerns and questions
Explain benefit and coverage information clearly
Help clients understand available options
Provide needs-focused recommendations once appropriately licensed
Assist eligible clients through applications and enrollment
Help complete applicable documentation
Assist with beneficiary information
Conduct applicable policy and benefit reviews
Provide consistent client follow-up
Respond professionally to service-related questions
Maintain accurate digital records
Build long-term relationships through communication and dependable service
Once appropriately licensed, you'll help individuals and families understand available life, accident, and supplemental health insurance options.
Your role may include:
Conducting virtual benefit consultations
Identifying individual and family protection priorities
Explaining available coverage features
Helping clients compare available options
Answering questions in clear, understandable language
Providing personalized, needs-based recommendations
Guiding eligible clients through applications
Assisting with enrollment
Completing required documentation
Providing continued support after enrollment
Rather than purchasing prospect lists or relying solely on traditional cold calling, representatives have access to qualified client opportunities, including individuals and families interested in receiving information about available benefits.
Your focus is on:
Connect → Listen → Understand → Educate → Recommend → Enroll → Support
This allows you to spend more time serving clients and building relationships.
Your client appointments, training, coaching, and team collaboration are completed virtually.
Your remote workday may include:
Zoom consultations
Phone appointments
Digital enrollment systems
Online applications
Virtual training
One-on-one mentorship
Team meetings
Client follow-up
Professional-development sessions
You'll need access to:
A reliable computer or laptop
High-speed internet
Webcam
Microphone
Quiet, professional workspace
Remote work provides flexibility, but successful representatives also demonstrate consistency, professionalism, organization, and accountability.
You'll have opportunities to organize your schedule around your personal and professional responsibilities while maintaining the availability needed for appointments, training, and client follow-up.
This environment may appeal to individuals who value:
Work-from-home flexibility
Independence
Goal-oriented work
Professional development
Performance-based growth
Long-term advancement opportunities
This is a commission-based independent contractor opportunity, not a guaranteed hourly or salaried customer-service position.
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal income
Residual income opportunities
Leadership compensation for qualifying representatives
Recognition incentives
Additional performance-based rewards
Commission production is not limited by a predetermined hourly wage.
Your earning opportunity is influenced by factors such as:
Activity
Client appointments
Consistency
Production
Performance
Results
Previous insurance experience is not required.
Training and professional development may include:
Structured virtual onboarding
Insurance licensing guidance
Product and benefits education
Customer-service development
Client-success training
Active-listening skills
Communication techniques
Relationship-building strategies
Consultative sales development
Virtual presentation skills
Enrollment systems and procedures
One-on-one mentorship
Weekly coaching
Professional-development workshops
Leadership training
Ongoing education
We value work ethic, professionalism, communication skills, dependability, coachability, and willingness to learn as much as previous industry experience.
You do not need to already hold an insurance license to apply.
Because this role includes discussing and enrolling clients in insurance products, representatives must obtain the appropriate state Life & Health Insurance License before conducting activities requiring licensure.
Eligible and qualifying representatives may have access to:
Medical insurance reimbursement opportunities
Company-supported life insurance
Accidental Death Benefit coverage
Union representation where applicable
Renewal and residual income opportunities
Professional coaching
One-on-one mentorship
Leadership-development programs
Virtual business technology and resources
Eligibility, qualification periods, performance requirements, and applicable conditions may apply.
Strong performance may create opportunities to qualify for:
Performance bonuses
Achievement awards
Team recognition
Leadership conferences
Professional-development events
Company-sponsored incentive travel
Performance contests
Additional career-development opportunities
Performance and qualification requirements apply.
Starting at entry level doesn't mean staying there.
Representatives who demonstrate strong performance, professionalism, consistency, initiative, and leadership potential may pursue opportunities such as:
As you develop, opportunities may include:
Client relationship management
Training
Coaching
Mentorship
Recruiting
Team development
Performance accountability
Business development
Leadership
Leadership opportunities are earned and are not guaranteed.
You may be a strong fit if you're:
Friendly and comfortable speaking with people
A clear verbal and written communicator
A strong active listener
Customer-focused and service-oriented
Professional and dependable
Positive and solution-focused
Self-motivated
Personally accountable
Organized with strong time-management skills
Comfortable learning technology
Able to work independently from home
Comfortable collaborating within a virtual team
Coachable and receptive to feedback
Goal-oriented
Motivated by measurable results
Interested in building a long-term career
Previous experience in these areas may transfer well:
Customer Service • Client Success • Member Services • Retail • Hospitality • Healthcare • Education • Administrative Support • Banking • Call Centers • Military Service • Client Relations • Recruiting • Account Management • Financial Services • Sales
Entry-level applicants, recent graduates, veterans, career changers, individuals returning to the workforce, and experienced customer-service professionals are encouraged to apply.
Applicants must:
Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a reliable computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional home workspace
Be comfortable using Zoom and web-based applications
Be comfortable communicating with clients through phone and video
Be willing to participate in required training
Be willing and able to obtain the appropriate state Life & Health Insurance License
Qualified applicants will first complete a brief online career overview explaining:
Day-to-day responsibilities
Customer-service expectations
Client benefit consultations
Commission-based compensation
Qualified client opportunities
Insurance licensing requirements
Training and mentorship
Career advancement
Candidates interested in continuing after reviewing the opportunity will then have the opportunity to participate in a live Zoom interview with our hiring team.
You don't need years of experience to begin building valuable professional skills.
If you're good with people, willing to learn, dependable, comfortable working independently, and interested in creating a long-term career from home, we'd like to hear from you.
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