Onboarding Compliance Coordinator - Remote

Position Summary

The Onboarding Compliance Coordinator is responsible for auditing new-hire files, maintaining onboarding compliance standards, and providing administrative support to the Onboarding Team. This position ensures that onboarding documentation is complete, accurate, properly maintained, and compliant with company and regulatory requirements.

Primary Responsibilities

• Conduct daily file reviews and audits of new-hire records to ensure completeness and accuracy.
• Maintain compliance with all company policies, procedures, and applicable regulatory requirements.
• Organize, prioritize, and electronically file large volumes of new-hire documentation.
• Prepare and send documents through DocuSign and other electronic platforms.
• Complete and document professional reference checks for all new Direct Support Professional (DSP) staff and other assigned positions.
• Assist with background-check processing as needed, including tracking results and recording associated expenses.
• Conduct Michigan Recipient Rights searches and background checks.
• Provide reporting support to the department, including onboarding data updates, tracking, and maintenance.
• Respond to calls and emails from new hires and staff and route inquiries to the appropriate individual when necessary.
• Provide general administrative support to the Onboarding Team, including processing invoices, tracking expenses, and completing other assigned duties.

Team Member Expectations

• Comply with all company policies, procedures, and applicable regulatory requirements.
• Protect the privacy, confidentiality, and security of medical records, proprietary information, and other confidential information related to Beacon Specialized Living, its Individuals, Team Members, activities, and affiliates, in accordance with applicable laws, including HIPAA, and contractual requirements.
• Represent Beacon Specialized Living in a positive and professional manner and lead by example by modeling the organization's core values.
• Address and help prevent employee gossip, harassment, favoritism, and other negative workplace behaviors to promote a positive and productive work environment.
• Communicate effectively and appropriately with individuals at all levels of the organization.
• Treat all individuals with dignity and respect while responding appropriately to their needs.
• Help maintain a safe community environment and workplace.
• Apply trauma-informed care principles by recognizing the presence of trauma symptoms and understanding the potential role trauma may play in an individual's life.
• Promote trauma-informed care throughout the organization and contribute to a culture that is sensitive to the experiences and feelings of Individuals.
• Follow all Beacon Specialized Living policies, procedures, manuals, and guidelines.
• Cooperate with Beacon Specialized Living, Department of Human Services (DHS) staff, and other regulatory bodies during inspections, investigations, inquiries, and related activities.
• Perform other duties as assigned.

Professional Conduct and Management Effectiveness

In addition to evaluating overall job performance, employees will be evaluated on the following work behaviors and competencies:

Job Knowledge

Demonstrates the depth and breadth of knowledge necessary to support organizational goals and effectively perform assigned responsibilities.

Quality of Work

Produces accurate, timely, thorough, and high-quality work with minimal errors.

Quantity of Work

Maintains an appropriate level of productivity and consistently completes assigned work.

Reliability

Demonstrates dependability, trustworthiness, persistence, and the ability to complete responsibilities properly and on time.

Initiative and Creativity

Demonstrates the ability to plan and begin work independently, anticipate needs, and make constructive suggestions.

Judgment

Makes sound, fact-based decisions and demonstrates the ability to distinguish objective information from emotion when making decisions.

Cooperation

Works harmoniously with others, responds positively to instructions and procedures, and contributes to a collaborative work environment.

Compliance

Consistently follows all company policies, procedures, and applicable regulatory requirements.

Attendance

Reports to work consistently, maintains scheduled work hours, and demonstrates dependable attendance.

Planning and Organizing

Effectively analyzes workload, establishes priorities and goals, develops action plans, manages time, and organizes responsibilities efficiently.

Directing and Controlling

Contributes to a motivating work environment, promotes teamwork, supports training and development, monitors work progress, and takes appropriate corrective action when needed.

Decision-Making

Makes timely, appropriate, and well-informed decisions.

Problem-Solving

Identifies problems, evaluates options, develops and implements appropriate solutions, and works toward sustainable positive outcomes.

Mission and Core Values

Embraces, supports, and conducts business in accordance with Beacon Specialized Living's Mission and Core Values.

Education and Qualifications

• High school diploma or GED required.
• Two to three years of experience in Human Resources or office administration preferred.
• Previous experience in a mental health or healthcare environment preferred.
• Must successfully pass a criminal background check.
• Must possess a valid driver's license.
• Proficient in speaking, reading, and writing English.
• Must meet all applicable state, federal, and governmental requirements to work within BSLS programs.
• Ability to effectively use standard office equipment and BSLS information technology systems.

Skills and Abilities

• Ability to communicate and function effectively as part of an interdisciplinary team.
• Strong computer skills and proficiency with various software programs and applications.
• Excellent verbal and written communication skills.
• Ability to create professional employee communications and documentation.
• Ability to work effectively with individuals at all levels of the organization.
• Professional demeanor and conduct.
• Demonstrated ability to multitask and manage competing priorities.
• Ability to work independently with minimal daily supervision.
• Strong attention to detail, organization, and follow-through.

Work Environment

Most job duties will be performed remotely.

Travel

No travel is required for this position.