Norwegian Speaking Hospitality Service Consultant -Remote in Greece

Patrique Mercier Recruitment FR is delighted to present a job opportunity for a Norwegian Speaking Hospitality Service Consultant. This position is ideal for individuals who are enthusiastic about the hospitality industry and possess a talent for providing outstanding service to a diverse clientele.

Responsibilities

• Deliver excellent customer service to Norwegian-speaking clients and guests in various hospitality environments.
• Handle inquiries, reservations, and service requests through phone, email, and face-to-face communication.
• Guide clients in understanding the hospitality services and amenities available to them.
• Effectively manage and resolve any customer complaints or issues to ensure a satisfying guest experience.
• Collaborate with fellow team members and other departments to elevate the overall guest experience.
• Stay informed about current trends in the hospitality sector to provide knowledgeable recommendations to clients.
• Document client interactions and feedback for continuous improvement and quality assurance.

Requirements

• Fluent in Norwegian and English, both written and spoken.
• Prior experience in customer service, preferably in the hospitality industry.
• Exceptional communication and interpersonal skills.
• Ability to multitask and prioritize effectively in a dynamic environment.
• Strong problem-solving skills with a focus on customer satisfaction.
• Knowledge of hospitality services with the ability to effectively communicate this to clients.
• Competent in using CRM systems and familiar with Microsoft Office applications.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks