Network and System Specialist

Req ID: 260553 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Network and System Specialist to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).

We have an exciting opportunity to join our team as a Network Support Specialist Advisor . In this role, the successful candidate would be providing advanced expertise in a complex network & security environment. Provides and maintains a reliable technical infrastructure to effectively serve the customer community. This will include maintaining and troubleshooting various network router , switches , firewalls, appliances, responding promptly and effectively to customer problems and either directly resolving the problems or escalating to the appropriate resource and monitoring its effective resolution.  

• Overall, of 8 + years  experience in an Network Security environment supporting services (Networking, Firewall , Cloud -Azure/AWS and wireless )  
• Must have managed large scale network and able to support and maintain networks with   -   Cisco routers ( ASR)  and Catalyst ,Nexus switches , Cisco Firepower , Palo Alto firewall, Meraki wireless and switching
• Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN
• Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components.
• Skills and knowledge and adherence to ITIL & Change Management processes
• Engage with internal business owners to relay information about the project and troubleshooting all issues & commits to deliverables with Business unit and / or management by meeting project deadlines. 
• Engage with internal teams to relay information about the project and troubleshooting all issues & commits to deliverables with customers and / or management by meeting project deadlines. 
• Track and manage licenses status for renewal & upgrades. 
• Rotating on-call, support queue management, preforming network system analysis and reporting
• Willing to work in 24X7 environment. - The candidate will also be required to work independently and remotely during a 9 hour shift, should be willing to work in rotating shifts if needed - that may include nights and on call support. 
• Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals.
• Good Communication skills with strong customer service skills; interfaces with internal business units , end users, partners and associates

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.