Mortgage Loan Officer - Remote VA

Job DetailsJob description: Job Summary ROGER Bank, a Veteran-First online bank is seeking a high-character, relationship-driven remote VA Mortgage Loan Officer to serve as the primary mortgage expert for our customers nationwide. We’re an online bank built for Veterans—not as a marketing angle, but as a mission. We’re looking for an experienced VA Mortgage Loan Officer who knows the VA guidelines, respects the weight of the uniform, and believes helping Veterans buy homes is a calling, not a quota. This is not a call center! We’re an online bank built for Veterans—not as a marketing angle, but as a mission. We’re looking for an experienced VA Mortgage Loan Officer who knows the VA guidelines, respects the weight of the uniform, and believes helping Veterans buy homes is a calling, not a quota. This is a role for a professional who takes pride in doing VA loans the right way—with precision, integrity, and respect. Your Mission: Serve as a trusted VA mortgage authority for Veterans and their families nationwide Originate and manage VA home loans from application through closing—done right, every time Educate borrowers with clarity and confidence Advocate for Veterans throughout the loan process Uphold the highest standards of compliance, ethics, and service Why This Role Stands Apart: Veteran-first, mission-driven bank Online platform with modern tools No cold calling Leadership that understands VA lending Culture of accountability, pride, and service QualificationsQualifications/What We're Looking For: Active NMLS Mortgage Loan Originator license Proven VA loan experience required Deep knowledge of VA guidelines Strong consultative skills High character and accountability Why This Work Matters: Every VA mortgage represents a family, a benefit earned through service, and a responsibility to do the job with honor. Customer Service Excellence: Foster a culture of exceptional customer service within the mortgage operations team, ensuring all customer interactions are handled with professionalism and care. Address and resolve customer inquiries or issues promptly to enhance customer experience. Collaborate with the sales team to ensure that client expectations are met throughout the loan process. Benefits & Compensation: Competitive compensation plan Full benefits package Retirement plan options Stable banking platform Long-term career path Equipment Operated Calculator, fax, copier, telephone, computer printer, and a PC with the following computer software: Encompass, Optimal Blue, Jack Henry, Appraisal Shield, Adobe Acrobat, Word and Excel. (EOE) Job Type: Full-time Benefits:   401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance   Work Location: Remote