Mobile Service Technician - Nordic Region

About Dingli:

Dingli is a leading global manufacturer of aerial work platforms(AWP), known for our commitment to quality and innovation. With a strong presence in the industry and multiple international R&D centers, we continuously strive to enhance our product offerings and maintain our status as a top-tier provider.

Position Overview:

We are looking for an experienced Mobile Service Technician to support our operations in the Nordic region. In this role, you will provide exceptional technical service and support for our aerial work platforms. Your expertise will help ensure our customers can rely on our products to operate efficiently and safely.

Key Responsibilities:

1. Conduct preventative and corrective maintenance, as well as inspections and repair work on Dingli equipment in the field.
2. Respond promptly to service calls and provide troubleshooting support for customers throughout the Nordic region.
3. Maintain service records effectively and manage parts inventory required for repairs.
4. Deliver training sessions to customers on equipment operation and maintenance best practices.
5. Gather customer feedback for continuous product improvement while collaborating with engineering and management teams.
6. Build strong relationships with customers, ensuring high levels of customer satisfaction and loyalty.

Requirements

• Technical degree or equivalent experience in mechanical engineering or a related field.
• Proven experience as a service technician, especially in the aerial work platform or heavy machinery industry.
• Strong understanding of electrical and hydraulic systems relevant to AWP.
• Experience working with clients in the Nordic region is a plus.
• Valid driver's license and willingness to travel frequently within the Nordic region.
• Excellent problem-solving skills with the ability to perform under pressure.
• Good communication skills; fluency in English is required. Knowledge of Swedish and other Nordic languages will be an advantage, with Swedish being preferred.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.