Remote Client Representative

Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)

Build Your Future with AO – 100% Remote Opportunity

Are you looking for a career that offers flexibility, professional growth, and the opportunity to make a meaningful impact?

AO is seeking motivated, service-oriented individuals to join our team as Remote Client Representatives. This role is ideal for professionals who enjoy helping others, building lasting relationships, and developing valuable communication and leadership skills while working from home.

Whether you're beginning a new career or bringing experience in customer service, sales, healthcare, retail, hospitality, or client support, we provide the comprehensive training, mentorship, and support needed to help you succeed.

No prior insurance experience is required.

About AO

For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.

As part of the Globe Life family of companies, we are committed to delivering outstanding client service while helping our team members build rewarding long-term careers through mentorship, leadership development, and performance-based advancement.

What You'll Do

As a Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.

Client Service Responsibilities

• Meet with clients virtually through Zoom and phone appointments

• Build and maintain strong client relationships

• Answer questions regarding available benefits and coverage options

• Explain products and services in a clear, professional manner

• Assist clients with applications, enrollment, and policy updates

• Provide ongoing customer support and follow-up communication

• Maintain accurate client records and documentation

Professional Development

• Participate in structured virtual training and mentorship

• Develop communication, customer service, and leadership skills

• Learn industry products, systems, and best practices

• Receive coaching from experienced leaders

• Collaborate with a supportive remote team focused on growth and success

What We Offer

100% Remote Work

• Work from anywhere within the United States

• Flexible scheduling options

• No commuting

• Modern virtual work environment

Weekly Pay & Performance Bonuses

• Weekly compensation

• Performance-based bonuses

• Leadership incentives

• Recognition programs

Comprehensive Training & Mentorship

• Structured onboarding

• Weekly coaching and development

• Leadership mentoring

• Ongoing professional growth opportunities

Career Advancement

• Performance-based promotions

• Leadership development programs

• Promotion from within

• Long-term management opportunities

Additional Benefits

• Qualified client leads provided

• Medical reimbursement program for qualifying representatives

• Company-supported life insurance

• Residual income opportunities through client renewals

• Union-supported work environment

• Leadership conferences and incentive travel

• Advanced virtual technology and collaboration tools

Qualifications

Successful candidates typically demonstrate:

• Excellent communication and interpersonal skills

• Strong customer service and relationship-building abilities

• Positive attitude and willingness to learn

• Self-motivation and accountability

• Ability to work independently in a remote environment

• Strong organizational and time-management skills

• Professionalism and integrity

• Desire for continuous learning and professional growth

Helpful Experience (Not Required)

Experience in any of the following is beneficial:

• Customer Service

• Client Relations

• Sales

• Healthcare

• Retail

• Hospitality

• Administrative Support

• Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are eager to build a rewarding career.

Why Join AO?

At AO, we believe your career should offer more than a paycheck—it should provide purpose, opportunity, and the ability to grow.

Our culture is built around:

• Professional mentorship

• Leadership development

• Team collaboration

• Work-life flexibility

• Performance-based advancement

• Helping working families protect their financial future

You'll be supported by experienced leaders who are committed to helping you build the skills and confidence needed for long-term success.

Requirements

• Must be at least 18 years of age

• Must be legally authorized to work in the United States

• Must be physically located within the United States

• Computer or laptop

• Reliable high-speed internet connection

• Webcam and microphone capability

• Quiet, professional workspace

Interview Process

Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.

All interviews are conducted virtually through Zoom for convenience and accessibility.

Ready to Build Your Future?

If you're ready to build a flexible remote career where you can help working families, grow professionally, and create long-term success, we'd love to hear from you.

Apply today and discover how AO can help you build a meaningful career with purpose, flexibility, and opportunity.

Work From Home. Help Families. Grow with AO. 🚀