[MNI] AI & Technology Solutions Delivery Manager

Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.

Project – the aim you’ll have

As an AI & Technology Solutions Delivery Manager, you will work closely with our clients to manage the delivery of technology projects, with a strong focus on AI-enabled solutions and modern infrastructure platforms. Depending on the project, you may coordinate teams working on AI/ML solutions, cloud and infrastructure services, GPU-based platforms, automation, or traditional IT infrastructure.
You will be responsible for leading delivery teams, managing agile processes, ensuring effective client communication, and delivering high-quality outcomes across fixed-scope and managed delivery projects.

Position – how you’ll contribute

• Managing AI, infrastructure, cloud, platform, and technology delivery projects
• Coordinating the work of AI Engineers, Infrastructure Engineers, Platform Engineers, DevOps Engineers, and other technical specialists
• Monitoring project scope, timelines, risks, dependencies, and delivery quality
• Maintaining effective communication with clients and internal stakeholders
• Managing monthly settlements with clients and team members
• Building and maintaining a healthy team culture through coaching, facilitation, and protecting the team from distractions
• Overseeing project resource allocation and supporting team planning
• Defining and measuring metrics to track team progress, goals, risks, and areas for improvement
• Working effectively across multiple projects simultaneously, with strong context-switching skills
• Helping with recruitment, onboarding, and offboarding processes
• Supporting commercial and contractual aspects of cooperation with clients, including scope, assumptions, clauses, and delivery commitments

Expectations – the experience you need

• 2+ years of experience in a similar managerial or delivery-focused position
• Experience leading agile teams delivering technology projects, ideally in AI, cloud, infrastructure, DevOps, platform engineering, or software delivery
• Ability to manage fixed-scope, time & material, or managed delivery projects while ensuring high-quality outcomes
• Familiarity with Jira or similar project management tools
• Familiarity with project planning activities such as T-shirt sizing, backlog refinement, sprint planning, dependency tracking, and defining acceptance criteria
• Commercial experience in managing, influencing, and measuring team performance in a global, multinational environment
• Experience monitoring and ensuring project margins, profitability, and delivery efficiency
• Demonstrated ability to efficiently manage multiple projects simultaneously and switch contexts effectively
• Fluency in written and spoken English and Polish

Additional skills – the edge you have

• Knowledge of AI/ML implementation processes and best practices
• Experience with cloud, infrastructure, GPU, HPC, DevOps, or platform engineering projects
• Understanding of managed services, IT operations, or infrastructure delivery models
• Strong problem-solving skills
• Certifications in AI/ML, cloud, agile, project management, or IT service management

Our offer – professional development, personal growth:

• Flexible employment and remote work  
• International projects with leading global clients 
• International business trips  
• Non-corporate atmosphere 
• Language classes 
• Internal & external training 
• Private healthcare and insurance  
• Multisport card 
• Well-being initiatives