MetOptima Senior Implementation Engineer

This is an internal vacancy.

The Senior MetOptima Implementation Engineer owns the end-to-end technical and operational delivery of MetOptima at customer sites in the region, from Diagnostics through to Build/Implementation, Adoption, and Ongoing Improvement.

The Senior Implementation Engineer owns and defines the MetOptima solution design for a customer site architecture across:

• Data and control systems integration
• Baseline performance definition and uplift metric determination
• Optimization model structure and strategy
• Adoption and training of client personnel
• Value delivery and maintenance of optimization uplift
• Risk and change management
• Process safety and compliance.

 The Senior Engineer leads client stakeholder engagement and alignment (operations, metallurgy,  IT/OT, site and regional management), provides guidance to data science on model strategy, provides input and feedback to product teams, and drives client adoption through training, documentation updates, and governance cadence.

Travel to customer sites (up to ~50%) is required for critical phases of MetOptima implementation.

Key Accountabilities includes:

• Maintain client relationships at the site level: Ownership of relationships with client operational, metallurgical, C&I, IT and management personnel.
• Project management and execution: Ownership of project timelines, milestones and deliverable through all project phases. Communication of resourcing requirements with Delivery Manager.
• End‑to‑end value delivery: Achieve agreed optimisation outcomes with accepted statistical significance, within safety and equipment constraints.
• Solution architecture & integration: Define and own architecture across historian/feature set/models/PLC/SCADA.
• Baseline & KPI governance: Lead baseline selection and customer sign‑off, define data quality rules, exclusions, and acceptance tests, lead KPI reviews.
• Adoption & change management: Drive operator adoption, ownership of system documentation and client training requirements.
• Stakeholder management: Align site operations, maintenance, metallurgy, IT/OT, manage interfaces, issues, and escalations.
• Reporting: Ownership of site-specific reporting requirements both internally and externally.