Please mention DailyRemote when applying
AI Summary
Implementation Consultant MES · Full-Time · Exempt · US Remote · Up to 50% Travel
You're not just another name in an email thread.
We're a small, tightly-knit implementation team helping manufacturers get the most out of their MES software. When a customer is shut down and can't produce a single thing, you're the person who picks up the phone. When a new site needs to go live, you're the one who makes it happen. If you thrive on client relationships, technical problem-solving, and never having the same day twice — read on.
What You'll Do
You'll split your time roughly between client-facing work — trainings, requirements sessions, ongoing support calls — and hands-on technical work configuring and customizing customer Orbis environments. You're the person customers rely on when things go sideways, and the one they celebrate with when a go-live goes smoothly.
Day to day, you'll:
- Lead discovery sessions and translate customer requirements into configured solutions
- Configure and customize customer Orbis sites using SQL and established best practices
- Deliver customer trainings and drive successful system adoption
- Manage your own tasks, timelines, and deliverables across multiple concurrent projects
- Triage urgent customer issues and reprioritize quickly when it matters
- Leverage AI tools to work faster and smarter
- Partner with Sales, Product, and Support to share field insights and flag risks
- Collaborate across US, Irish, and Manila teams on global implementations
What You Bring
- 2–4 years of experience in implementation, consulting, or professional services
- Comfort with SQL and a foundational understanding of how software is built and configured — you don't need to be a developer, but there will be a technical interview round for you to demonstrate your expertise
- Strong communication skills — you genuinely enjoy client conversations, even the long ones
- The ability to juggle competing priorities, drop a task mid-stream, and pick up another without losing your place
- Sharp attention to detail and a sense of urgency when customers need it most
- Bachelor's degree or equivalent real-world experience
- Manufacturing or industrial software background is a plus
- Comfort working across time zones with a global team
Why Join Us
Small team. Big visibility. Real ownership from day one.
You'll know — and be known by — leadership. Our directors know exactly who you are and what you're working on. You'll spend real time with the people running the team and get a broad view of the business — not a siloed view from one narrow lane.
Global team, tight-knit culture. You'll collaborate regularly with colleagues in the US, Ireland, and Manila.
AI-forward environment. We're actively integrating AI tools into how we work. You'll be set up with cloud access and expected to use AI as a genuine force multiplier from the start.
Ready to own it? Apply now.
Automatically Apply to the Best Remote Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
