Member Support Specialist

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy.  We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

The Member Support Specialist will be primarily responsible for providing support to our members. The mission is to help members to resolve their questions and complaints with the highest level of courtesy, urgency, and efficiency. The person in this role will be utilizing their deep knowledge of our clients’ payment and loyalty programs and collaborating with many teams internally.

The perfect candidate will be able to demonstrate excellent problem solving, analytical and communication skills, as well as a passion for learning new information daily.

Available Shift:

Monday through Friday, 9:00AM – 6:00PM Central Time

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.