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The Cigna Group

Medication Therapy Management Pharmacy Technician - CarepathRx - United States Remote

Posted 2 hours ago
$18 - $27 per hour
0-2 years experience
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AI Summary

The Medication Therapy Management Pharmacy Technician supports remote pharmacy services by collecting patient medication histories and documenting clinical encounters. They perform phone outreach to patients and providers to address gaps in care and ensure accurate medication management.

The job profile for this position is Pharmacy Technician Representative, which is a Band 1 Professional Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

The Medication Therapy Management (MTM) Pharmacy Technician at PipelineRx (now a part of Evernorth Health Services) supports Remote Pharmacy Services by collecting and documenting accurate patient medication histories, assisting pharmacists, and performing related clinical and administrative tasks.

Shift: Monday–Friday, between 9a–8p EST

Position Summary:

Contact patients and providers to address gaps in care, with phone outreach as the primary responsibility. This role could be dedicated to an assigned client and requires thorough documentation of all interactions and outcomes in our call tracking system.

Key Responsibilities:

  • Gather patient encounter details, including allergies, medication history, medical conditions, and other relevant information.
  • Contact patients to reconcile medication lists and collect information needed to support care.
  • Coordinate with providers and interdisciplinary teams to support medication management services.

Qualifications and Requirements:

  • Pharmacy Technician National certification is required.
  • Experience with Medication Therapy Management is preferred.
  • Experience with prescription data entry is preferred.
  • Ability to communicate effectively by email and phone.
  • Excellent interpersonal skills and a professional communication style.
  • Experience with Google G-Suite is preferred.

What you’ll love about working at Cigna:

Day 1 medical insurance

401(k) plan with employer match

Paid Time Off

Competitive Benefit package

Growth and Advancement opportunities


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 18 - 27 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.


At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.





Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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