Medical Receptionist Connect Center

Where You’ll Work

Are you ready to join a healthcare family where your values align with ours? At Dignity Health – Yavapai Regional Medical Center (DH-YRMC), now a proud part of CommonSpirit Health, a not-for-profit integrated healthcare provider, our core mission guides every decision and every interaction.

Here, you'll discover more than just a job; you'll find rewarding career opportunities across a comprehensive network of inpatient and outpatient services. From a vibrant community hospital, YRMC has grown into a leading regional healthcare system.

Today, that means you could be making an impact at:

• Two state-of-the-art acute care hospitals
• A robust network of primary and specialty care clinics
• Modern outpatient health and wellness services
• Acclaimed cardiac diagnostic centers
• Advanced outpatient medical imaging facilities

Elevate your career without sacrificing your quality of life. As you grow with YRMC, you'll find the Prescott area isn't just a place to work – it's an inspiring community designed for living, thriving, and embracing the outdoors. Imagine a charming blend of bygone appeal and modern amenities, coupled with four distinct seasons and nearly year-round sunshine perfect for every adventure.

Say hello to a relaxed lifestyle that empowers you to prioritize both your professional growth and family time. YRMC extends this inviting spirit within our walls, fostering a strong sense of family, and belonging among our team members.

Come experience the exceptional quality of life that YRMC and Prescott offer. Work at the heart of #hellohumankindness and discover where your career and well-being truly connect.

Job Summary and Responsibilities

As our Medical Receptionist, you will be the essential first point of contact for patients and visitors within our specialized Palliative Care practice, embodying the compassionate and welcoming spirit of our service. You will play a pivotal role in patient registration, appointment scheduling, and insurance verification, ensuring a seamless and supportive administrative experience. 

Every day you will warmly greet patients and visitors, manage the reception area, and handle multi-line phone calls with a pleasant and helpful demeanor. You will meticulously register new patients in IDX, accurately verify insurance eligibility and benefits, and update patient demographic and financial information.

To be successful in this role, you will possess a high school diploma or GED. You must demonstrate strong basic computer skills, including proficiency with Outlook, Windows-based, and Google Suite programs. Preferred qualifications include previous medical office or insurance experience. Your exceptional ability to communicate effectively, multitask, and maintain professional working relationships with patients, employees, and physicians will be crucial. 

• Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules
• Ensures positive customer service atmosphere and interactions in reception areas
• Oversees waiting area
• Answers the telephone in a pleasant and helpful manner
• Coordinate patient movement, reports problems or irregularities
• Working knowledge of multi-line phones

Job Requirements

Required

• High School Graduate/GED
• Basic computer skills
• Google Suites based programs

Preferred

• Previous medical office and/or insurance experience
• Bi-lingual skills