Medical Office Scheduler (MRI)
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AI Summary
Coordinate patient appointments, verify insurance eligibility, and manage referrals for the MRI department. Handle incoming calls and maintain accurate patient records in compliance with HIPAA regulations.
Medical Office Scheduler
Full-Time | Remote
Jacksonville, FL (Corporate Location)
Dept: MRI
Job Summary
Southeast Orthopedic Specialists is seeking a Medical Office Scheduler to support patients and providers by coordinating appointments, verifying insurance, and managing referrals. This role requires strong customer service skills and the ability to work efficiently in a fast-paced, remote environment.
Key Responsibilities
- Schedule consultations and follow-up appointments
- Collect and update patient demographic and insurance information
- Verify insurance eligibility and process referrals
- Manage incoming calls and route messages appropriately
- Communicate with providers and referral offices
- Maintain accurate patient records and comply with HIPAA regulations
Qualifications
- High school diploma or GED preferred
- 2+ years of healthcare experience (call center experience a plus)
- Knowledge of medical terminology and scheduling systems
- Strong communication, customer service, and computer skills
- Ability to multitask in a fast-paced, remote environment
What We Offer
- Competitive health benefits with HSA
- Monthly benefit stipend
- 401(k) with company match
- Paid time off, paid holidays, and employee appreciation events
- 24/7 Employee Assistance Program
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