The Credit Balance Analyst is responsible for researching and resolving patient and insurance credit balances while identifying account discrepancies. They also process refund requests and communicate with various stakeholders to ensure accurate account management.
The analyst will prepare financial and operational performance reports for healthcare contracts and manage reimbursement analysis for managed care products. They will also serve as a liaison between health plans and the revenue cycle department to optimize financial outcomes.
Coordinate patient appointments, verify insurance eligibility, and manage referrals for the MRI department. Handle incoming calls and maintain accurate patient records in compliance with HIPAA regulations.
