Medical Director

What is the Medical Director role?

The Medical Director serves as a key physician leader responsible for the clinical quality, safety, and effectiveness of CopilotIQ’s chronic condition management and hospital at home platforms. Working closely with clinical operations, product management and nursing leadership, the Medical Director ensures our care delivery model is evidence-based, patient-centered and aligned with current guidelines and regulatory standards.

The Medical Director provides day-to-day clinical oversight of our remote care programs, guiding the development of new care pathways, supporting clinical decision-making, reviewing quality and outcomes, and driving continuous improvement across our virtual care program. This role plays a critical part in ensuring patients receive high-quality, coordinated care while advancing innovative approaches to chronic disease management through technology and data-driven insights. 

What you’ll be doing:

• Provide physician leadership for our hypertension, diabetes, and CHF programs.
• Maintain oversight of evidence-based clinical protocols and care pathways.
• Review and recommend updates to clinical guidelines based on new research and evolving standards of care.
• Support escalation of complex clinical cases as needed.
• Partner with Nursing leadership to optimize care delivery workflows.
• Collaborate with Product and Engineering teams to develop AI-enabled clinical workflows, clinical automation, agentic prescription/titration, and decision support.
• Review new product features to ensure clinical safety, usability, and effectiveness.
• Help define future clinical capabilities that improve patient engagement and outcomes.
• Monitor program performance and clinical quality metrics.
• Identify opportunities to improve patient outcomes, engagement, and operational efficiency.
• Support quality improvement initiatives and clinical performance reviews.
• Help develop reporting for payor clients, including clinical outcomes and utilization trends.
• Ensure clinical programs align with evidence-based medicine and regulatory requirements.
• Participate in clinical governance committees and quality reviews.
• Support accreditation, compliance, and audit activities.
• Collaborate with Legal and Compliance on clinical policies and documentation.
• Provide education to internal teams regarding clinical best practices and emerging evidence.

What you’ll bring

• MD with an active, unrestricted license to practice medicine in the United States.
• Board Certification in Internal Medicine, Cardiology, Endocrinology, or a related specialty.
• Minimum of 5 years of post-residency clinical practice.
• Demonstrated clinical expertise in the management of hypertension, diabetes, congestive heart failure (CHF), and other chronic conditions common to the Medicare population.
• Experience developing, implementing, or overseeing evidence-based clinical protocols and care pathways.
• Experience working with interdisciplinary care teams, including physicians, nurse practitioners, nurses, and care coordinators.
• Experience with digital health, virtual care, Remote Patient Monitoring (RPM), or Chronic Care Management (CCM), preferred.
• Knowledge of value-based care models, CMS quality programs, HEDIS, and Star Ratings.
• Experience working with health plans or provider organizations.
• Familiarity with AI-enabled clinical decision support tools and healthcare technology.