Medicaid Digital Stakeholder Manager

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Description Summary

As a Medicaid Digital Stakeholder Manager, you will play a critical role in connecting strategy to execution, ensuring stakeholder priorities are clear, work is structured, and teams are aligned to deliver meaningful digital outcomes for Medicaid members.

This role sits at the center of business, product, and technology—owning stakeholder engagement, intake management, and meeting governance—while helping shape and drive forward the Medicaid digital strategy. If you’re highly organized, thrive in fast-paced environments, and take pride in bringing clarity to complexity, this role is for you.

What You’ll Do

Drive Strategy & Alignment

• Partner with Medicaid business and digital leaders to define, align, and advance digital priorities
• Connect stakeholder needs, member insights, and business goals into clear, actionable strategies
• Ensure all work is aligned to Medicaid digital strategy, enterprise priorities, and member experience outcomes

Own Stakeholder Engagement

• Serve as the single point of contact across business, product, technology, and operations teams
• Build strong, trusted relationships and ensure stakeholders are informed, aligned, and engaged
• Act as the bridge between strategy and delivery—ensuring clarity and continuity across teams

Manage Intake with Precision

• Own the end-to-end intake process for Medicaid, from submission through prioritization and readiness
• Ensure all work is documented, and aligned to strategic goals and roadmap priorities
• Maintain a clear and transparent pipeline of work tied to business value and impact

Enable Execution & Delivery

• Track initiatives from intake through delivery, ensuring alignment to timelines, milestones, and strategic outcomes
• Provide clear, concise updates on progress, risks, and dependencies
• Proactively identify and resolve gaps to keep work moving forward

Create Structure in a Fast-Paced Environment

• Bring organization and discipline to complex, fast-moving workstreams
• Maintain centralized trackers, documentation, and communication artifacts
• Continuously improve processes to drive efficiency, clarity, and execution excellence

Required Qualifications:

• 7+ years of experience in stakeholder management, product operations, program management, or related roles

• 7 + years of experience supporting strategy, intake management, and cross-functional execution. Act as the bridge between strategy and delivery—ensuring clarity and continuity across teams

• 7+ years of experience with the ability to manage multiple priorities simultaneously

• 5+ years of experience with Medicaid or government healthcare programs

• 5+ years of experience ensuring monthly results and roadmap are in a constant state of readiness to share with BU partners, Enterprise leaders, marketing teams and other key stakeholders.
• 3+ years of experience with reviewing and aligning the rolling 4 quarter roadmaps with product leaders, in preparation for monthly product review meetings.
• 3+ years of experience with coordinating and leading Medicare specific demos for key stakeholders.
• 3+ years of experience with managing team’s accountability to building the product, on-schedule and communicating status/risks appropriately.
• 3+ years of experience with establishing and overseeing the plans, monitoring and organizational approach between business units that result in consistently great products.

Preferred Qualifications:

• Familiarity with digital products and agile delivery models
• Strong analytical and problem-solving capabilities
• Proven ability to work in a fast-paced, matrixed environment
• Self-starter mindset with strong ownership and accountability
• Strong communication skills with the ability to influence and drive alignment across teams

Education:

• Bachelor’s degree or equivalent work experience

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.